Customer Ratings & Reviews

The game console has a better feel than its predecessor. I'll give it that. The main problem is there's nothing new to play. Realistically, Mario Kart World is pretty redundant and not as much fun as I thought it would be. Mario Kart 4 was much better. If you're not playing Mario Kart, there's nothing new to play. Donkey Kong Bananza isn't as much fun. I wish I hadn't rushed and bought this thing. This console is going to sit on my shelf until something new and fun comes out. Resident Evil comes out 2/26 so I could have waited half a year before buying this expensive paperweight.

Arrived either the box tape half opened, wasn’t happy about it

It’s mid for me because I personally don’t like the

It’s really cool but huge if you’re just playing handheld.

It’s underpowered. Not as powered as it should be.

Wanna pay $70-$80 for video games that look (or very well may be) 10+ years old? Do you want to have absolutely no way to tweak games to your liking? Do you enjoy paying more money for the games that are half the price or even less on other platforms? Do you enjoy supporting a company that are trying to patent basic gameplay features? Did you enjoy the uncomfortable joy cons from the original Switch and wish you could have them again, still prone to stick drift, except they're slightly larger now? Do you want to pay more for a worse screen than the last Switch model? Well do I have the console for you!

Worth it for gift and fun to play with friends or family

Switch 2 is a great machine. Basically a Switch pro.

Console built well. The dock not so much. Its cheap flimsy plastic.

Plays the latest, and questionable games from nintendo, JOYCON SOCKET is loose and not reliable for handheld play

The switch works great in single player and co-op but if you play local 4 player games like mario kart world be prepared for alot of lag. The switch one is better than the switch 2 for 4 player games. The material used to make the docking station is weak as well. Dont put much pressure against it or you’ll break it. Not as fragile as eggs but it is compared to other gaming consoles.

This is a review for the terrible experience while buying this item from Best Buy. It was supposed to be a Christmas gift and had "same-day delivery" a service that ROADIE provides in my Area. Well guess what they never delivered, making the item as 'Delivery Canceled, Package was Not Ready.' Very shady, who knows if the carrier just stole it or what. So guess what, since the item is 1 per account I could not buy it again to be here on time. Best buy representatives could not help cancel that order so I could at least buy it back. Last representative hang up on me closed the chat and told me my conversation was unproductive. I am frustrated of course but I was always respectful . BUYERS BEWARE, if you need the item on the same day, never choose same day delivery by ROADIE. Do yourselves a favor and just go to the store in person. I wont buy this item from Best buy anymore just because of this awful experience. Will take my business somewhere else.

Its a good upgrade from normal switch and alot faster! Great system!

I ordered a Nintendo Switch 2 to be delivered. The first delivery attempt failed to deliver. I called asking for it to be changed to store pickup and was giving a day to pickup up a replacement in store. The next day, a very light package that clearly did not contain a gaming system was delivered without my signature. It contained a dirty rag and a small car part. I called immediately to customer service and said I can just get the store pickup the next day. The next day, the store pickup was cancelled by the "backdoor financial customer service" team (as the customer service people called them) hours before I was going to pick it up. When I called customer service, they said I requested this cancellation, which I did not. I was told they can put in a request for a refund but the "back team" has to process the request in 48-72 hours. Two days later, I got a email from customer service saying I would get a refund but must send in the item. I sent the item to Best Buy warehouse. Customer service sent an email saying they would process they would check the item within 7-10 business days and process a refund 7-10 business days after that which I would receive in my bank 7-10 business days after that. 10 days later, I received the item back with no notification. I emailed back to customer service saying I never got a refund and explained i never got an item to begin with (getting no response). I called customer service, and the representative said he could put in a request for a refund and the "financial team" will process this in 48-72 hours. I said we already tried this and asked for a manager. I was directed to Geek squad, and the "manager" said it was my first request for a refund, which is untrue. She said the refund will be responded to by the "financial team" in 48-72 hours. It has been 3 full business days, and customer service has yet to respond to the request. It's now been exactly a month since I placed my order, and I have neither been given a Switch 2 or a refund. The system for customer service is poorly designed, and the customer service team constantly misread, doesn't comply with, or straight up ignores request

Good upgrade. Coming from an oled switch tho the screen could be better

Mario kart world just aint it man. So many baffling issues.

The Nintendo Switch 2 might be a technical leap forward, but it’s shackled by one of the most anti-consumer EULAs in modern gaming. If you believe in the simple idea that you should own what you pay for, this isn’t just disappointing—it’s offensive. Nintendo wants all the benefits of you buying the hardware, while retaining all the control as if you hadn’t. For a company that built its legacy on giving players joy, it’s deeply ironic that this console feels more like a lease than a celebration of gaming freedom. Rating: 4/10 – Buy at your own legal risk.

Meh, boring. I got Mario Kart World on this, played for about 4 hours, and now it collects dust. Nintendo's move to use "Game key cards" which are glorified codes to redeem Nintendo online downloads, is a terrible move. Nintendo seems to be leading the charge to the dystopian world where you'll own nothing. Would've expected Microsoft to do it first. It's also substantially less powerful than a PS4 pro, but nobody should be expecting "power" from a Nintendo product. They're the Apple of the gaming world. Every single console that has a third party game that is also on the Switch 2, plays better on those other consoles. This includes cell phones. Nintendo also hasn't added achievements. They've finally added usernames for online though, instead of "friend codes". How Nintendo manages to provide a worse experience than the Sega Dreamcast for online play truly baffles me. Oh yeah, Nintendo still hasn't added Hall Effects to their controllers, so expect stick drift later. But this is no different than Microsoft or Sony. Weird that the Dreamcast had hall effects on their controllers and they still work just fine, 20 years later. The price doesn't justify the product. Instead of being a loss leader to sell software, they make a substantial profit on these things. That tells me they don't have much faith in their games.

Decent but there’s not a lot of new games. I enjoyed using it but I would recommend waiting another year or 2 for more games to come out. Also expensive lol

I definitely recommend if you getting the new switch