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Customer Ratings & Reviews

$590.00
Save $64.95
The comparable value is $654.95

Customer reviews

Rating 4.8 out of 5 stars with 6751 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise its excellent overall performance, enhanced screen size, and portability, along with its appealing design. However, some customers express concerns regarding its battery life, and to a lesser extent, its game selection and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 6,751 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console barely has any games for it, the battery life is awful, joycon drift is still a thing, and is marginally stronger than the original switch. Its a fine device but the fact that nintendo has the ability to completely render it useless if you do anything they dont like, is very scummy and childish of a billion dollar game company.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent handheld, not worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it being 2025, i definitely did expect more! The handheld graphics aren't the greatest. For the price point and time period were in i expected a lot more. Feel like this is a 2020 release and not a 2025 product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually had a system for preorders unlike retailers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best console in the world

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nintendo always with mario's game and always are very fun

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt say fair as most games are not compatible for the "performance boost" you get from this console. Evem when you do play a game with 120HZ and performance mode activated it runs like a potato. Id say better than a ps4 for sure but for what it is worth and how much the games are its UNBELIEVABLE.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe they've improved some things, but image quality isn't one of them. It's not worth upgrading from the OLED Switch to the Switch 2, unless you want the exclusive games.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good handheld, below average value for money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made game console, but it's not the best when it comes to value for money. As a hand held console it's still a good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work and Best Buy didn't give a "darn!"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been thinking of purchasing a Nintendo Switch 2 (mostly for our grandkids) since they came out. This past week I noticed that they were available for same day pickup at the Best Buy at which I normally shop. It was my intention to add it to my home theater system which was just purchased from and installed by Best Buy in July and has an old Nintendo Wii connected. While configuring the Switch 2, I was unable to get any picture on the TV. Since I felt the problem was more than likely an issue with the home theater system, I called the Best Buy Geek Squad to arrange for a service call to troubleshoot the problem. I was fully expecting and willing to pay for that service call. I was told that they would not make a service call that I had to make a reservation to take the Switch into the store for trouble shooting. I told them that in order to troubleshoot the issue I would need to bring in my entire home theater system and TV. After that very frustrating conversation I decided to do my own troubleshooting. Nintendo’s support site suggested changing HDMI cables and a different TV. I tried using two different ports in the home theater, three different HDMI cables, and connecting directly to two different TVs. Since none of these configurations produced any TV video, I am now convinced that the issue is with the Switch itself. I have returned the unit to the store. Due to Best Buy’s unwillingness to troubleshoot the issue I will not be purchasing another unit from Best Buy. Post Review Update: When I returned the Switch I spoke to a manager and I was told that if I visited the Geek Squad desk at the store they could have scheduled a home service call to troubleshoot my problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids really seemed to enjoy it. Whatever as long as it keeps them out of my hair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No DLC paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game did not come with the Mario kart download and I did not hear back from customer service after calling and emailing. Think better to buy directly from Nintendo

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bigger & fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it just wish you could download apps like the original switch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Nintendo products since the 80s but this Switch 2 to me is almost just like the regular Switch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Console with 3 games?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Console, bad game selection had to return for that reason.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it alright

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets a little buggy sometimes, the Switch doc doesn't want connect to the the TV and freezes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scratches very easily and screen configurations did not feel very good. Returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Screen scratches easily, overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen scratches way too easily. It is overpriced for what it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Item not ready to pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email&app said ready to pick up, went to store with so much excitement , but the item wasn’t ready. Nothing wrong with the console tho, the image quality improvement is amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo makes the experience worse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nintendo makes playing your old games and using 2 different switches really challenging and dumb. The WIFI suddenly went out on our OLED model so now that makes sharing accounts complicated. I returned it. I prefer Xbox or Legion Go S over the Switch 2 any day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over priced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was way over priced. It was cheaper to buy the console and game separately. I ended up returning and doing exactly that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code for Mario kart world isn’t in the box what should I do

    I would recommend this to a friend