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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6750 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise its excellent overall performance, enhanced screen size, and portability, along with its appealing design. However, some customers express concerns regarding its battery life, and to a lesser extent, its game selection and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 6,750 reviews
  • Rated 5 out of 5 stars

    excellent customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my son, he has been saving since jan 2025 for the new console. he is so happy and excited that he is one of few lucky ones to get the new console in first few days. i received excellent customer service, i was able to purchase it at local best buy, it was the only unit left at that time, i went with my son , who was super excited to see console available,. staff was super friendly . my son even took a picture with staff for his memory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nintendo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , fun to play with family members!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are much better than the original Switch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I'm pleasently pleased with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my switch 2 for the new metroid/pokemon game and gamecube port, I love this console so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact cyberpunk works on this is insane, still waiting on more games but it’s great overall worth picking up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario kart and donkey are both stellar and beautiful games on this console, cant wait for the other exclusives theyve got coming out on this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the switch 2. Big upgrade to the oled switch. Games look great and all that i have played on it i had no issues. I love the new bigger size . Makes playing more comfortable. The joucons and much easier to use now when playing 2 player games. The internet on it is also much faster also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my switch despite what peope say i believe its a good system obviously just laking first party titles

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty good so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Works fine out of the box and we're using it for Pokemon Legends ZA now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, having so much fun with it, enjoying it with my family! Thank you BestBuy for letting me pre-order it with you guys and to be part of this experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephews really enjoy this gift. Buying online is the best experience and at a good price. Thank you. Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing… we have the previous version too and we can see the diference! Nintendo did an amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from the original. So much fun to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and was definitely worth the purchase. I love playing the new great looking games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from the Switch! The Switch games with upgrades run much better on the 2.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun system to play especially on the go and for family friendly games like Mario party

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you loved the switch 1, then this is amazing upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very enjoyable with my loved ones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect all around, we use it at work, traveling between states, and just in our living room. The whole crew loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goated console for the family, and great graphics for a handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second switch. Always a fun portable way to play some games and now with even more titles to play.

    I would recommend this to a friend