Customer Ratings & Reviews

Stood in line for 4 hours on launch night, only to get a faulty console. Left joycon would not hold a charge. The console itself displayed unreliable and crazy battery percentages. I would turn it off at 50% battery and it would display 55% when powered back on. Always 5% higher than the previous time. Followed all the recommended fixes, including putting the console into Recovery Mode (both vol buttons + power held down). That helped stabilize readings for one day. The next day, the wonky battery percentages were back. Draining and charging back up did not help either. Nintendo Support told me over the phone that no update fix was likely, since they considered it a Hardware issue. They recommended I send it off for repairs if the recommended fixes did not help. I made the hard decision to return the console. I will try again in a few months, hopefully when this bad launch batch is behind us. It is a shame because the new bigger screen is gorgeous and games look great on it. Just too many issues.

Absolutely a blast. Enjoying every game ive played on it.

Makes everything you loved about the switch better in every way. Makes you fall back in love with your original switch games.

Nintendo did a great job with the switch 2. Love the game chat on it!

Traded in the older version for this current model. The Best Buy team in Ann Arbor were extremely helpful in helping my son to transfer all of his data to this new device. Thanks

I am very impressed with the new Switch 2. I had held off purchasing one since my old Switch was working fine ... until it wasn't anymore. The orange screen of d**th made me realize that it's life expectancy was nearing the end.

Great console is easy to hold amazing storage and battery life

Expensive and not different from the switch 1. Best buy made ourchasing painless. Thank you!

I love the switch 2 and the performace it delivers. The jump from the orginal switch is worth the price.

Great system definitely worth the upgrade! Just wish it a had a slightly better battery life

Great game I love Best buy store it have the best deals.

We love our new switch and play it every day! It’s awesome!

Seamless experience on the app but the rep in the store was slightly irritated when I asked if they had Pokémon cards. I know people ask a lot but I shouldn’t receive that type of service. I work for a mobile carrier and get asked about new releases so much during the holidays and I don’t see no issue in responding positively.

Great system for the Nintendo gamer. A fun experience

This item was a gift for my grandson he love it definitely recommended

Great pruduct working perfectly my kids love the image.

Good console, very sleek. Works well and runs smoothly.

It’s a good game for our kids and also for us Mom & Dad

As usual - great for families, Nintendo lovers, and to keep active.

Love it. Not as big a step up from Oled switch but quality if life improvements well worth the upgrade.