Customer Ratings & Reviews

As you would expect. Great system. Fun games. Love how its sharable.

So much fun! My family and I bought this for my 10 year old nephew and he has been enjoying the game Mario Maker as well as others he found to buy online. It’s great how many game options there are- and I was surprised by all of the online deals. His mom and I have also been playing with him. We are all not that tech savvy but for the most part this Nintendo system was easy to set up and navigate. The only issue we had was that for a moment we accidentally put the controllers on the sides upside down… and we had a brief panic that they were stuck there. But with some googling we found how they release and all was good.

Great battery, honestly I bought it to leave it connected to the TV, but being able to just play anywhere I want is quite awesome. I just wish I had more free time to enjoy it more often. The only problem with the software design is not being able to turn it off without the need of pressing the power button for 3 seconds... But that's nintendo's fault, not best buy

Love the portability aspect of this unit. Convenient to switch between full screen mode and portable mode. Storage is low. Controllers aren't the best wrt convenience but if we need more, we can always add full blown controllers.

I didn't have any problem regarding the product. It was in perfect state and its already been running for over a year without any difficulties or malfunctions

Bought this game fo my wife! She loves it and she loves the multiple games and all the perks that come with it

We bought a Switch after playing at a friend's house and decided we must have one. I love the flexibility of playing on the big screen or personally as a portable device, as well as being able to purchase game cartridges or download them from the store. I also love the availability of quality indie games at the Switch store. Nintendo is known for their party games, but I have the feeling I'll be breaking it out for individual play often.

'm a HUGE gamer (you might say part of the "hardcore gamer" crowd), and I have owned every major home console to exist from the Atari 2600 onwards. I have about 25 years' worth of those consoles still on my entertainment center. And while there are valid criticisms of the Switch (which I'll get into), it remains a 5-star experience, because this device is just simply fun, no matter who you are. Let me immediately jump into one of the chief concerns on folks' minds: games. Or lack thereof at launch. Nintendo has a fairly poor recent history of third-party support, but nonetheless, the Switch is the first system I've pre-ordered since the PS2 nearly 20 years ago. I have no concerns at all that the games will come. Why am I so confident? Because Nintendo's chief struggle has been a divided market for their games. In Japan everyone loves their handhelds (3DS/PSP), and consoles get ignored. Here in the Western market, we're the exact opposite. Because of that divide (along with unclear marketing), the WiiU never received the support it needed to succeed. That won't happen with the Switch. You'll see support for the 3DS (which has an amazing selection of quality games) slowly start to ebb, and Nintendo will eventually end up with one unified platform for all their software, East and West, portable and console. That means you'll see more great games on Switch, because things that used to be handheld-exclusive will now show up Switch... even if you intend to use the Switch docked 100% of the time. Which leads into my next point: I'm obviously an American gamer. I'm not into handhelds myself. When I bought this, I assumed I would use it docked 99% of the time. After owning it for a month, turns out I was wrong on that front, and this is where the Wii-style "it's just fun" comes in. The JoyCons feel like a natural evolution of the Wiimote, and enable a game like 1-2 Switch which, while admittedly on the shallow side, gets non-gamers engaged quickly and easily. I brought it over to my mother-in-law's when we were visiting a couple weeks ago, propped it up in the first-party carrying case (which also serves as an on-the-go stand), and I had non-gamers instantly engaged in the quick-draw and ball-count minigames. While I don't plan to bring it to rooftop parties or basketball courts (my word, those ads were silly), I can actually see the use-case of taking it along to a bar working out pretty well. The screen for sure is beautiful, and big enough to support off-TV multiplayer with no issue. And those JoyCons, by the way? I have large hands, and I'm as surprised as anyone to report that as tiny as they are, they're not uncomfortable to use even for hours as tiny individual controllers for multiplayer-on-the-go. And they feel even nicer when you use the two of them together, one in each hard. Honestly, you can forget the included grip. The freedom of being able to rest your hands anywhere you want while retaining full control is a revelation. Oh, and, side-note that I have not experienced any of the Left JoyCon connection issues which have been widely reported. As far as the battery life: it's definitely enough for my purposes, though maybe not everyone's. It gets in a solid 2.5 hours of battery life of high-intensity gaming, and naturally seems to do better than that for simpler games and lower brightness settings. The only use-case for me that doesn't work out is using it on cross-country or international flights. But frankly, it's not as far off from the 3DS's typical battery life as people are suggesting, and I know my iPhone 7 certainly doesn't do any better than the Switch does as far as battery life while gaming. I will say that, a minor annoyance to me is that the Switch's sleeping/idle battery usage is way, way too high. I took it out of the dock at 100% one time and left it on my coffee table. Next day it was completely dead and wouldn't turn on. So if you're going to take it out of the dock for use later, I suggest you turn it OFF, which can only be achieved by holding the power button on the device itself (via controller, SLEEP is the only power-off option given). Nagging little issue on the dock: I was one of an apparently somewhat large pool of people who received a dock which is bent inwards a bit. Seems like this may have been a packaging issue. Fortunately mine isn't bent as badly as some others I've seen online, and I have not experienced any resulting screen-scratching... yet. The fortunate thing on this front is, the parts of the screen that would potentially get scratched are on the far edges and are just black space anyway. Would not actually detract from the gaming experience were it to happen. More on the dock: I don't actually care myself, but for those who want it, the HDMI-CEC implementation seems wonky. When docked, my Switch would occasionally steal away the input even when in sleep mode. I just disabled the Switch's HDMI-CEC so it wouldn't do that anymore. I imagine a firmware update will solve that issue in short order anyhow. Transition between the dock, handheld mode, and back is just as smooth as Nintendo's ads represent it to be. Very, very slick. Have to also give props to Nintendo for adding a clear controller management screen for turning controllers on and off, which is something I struggled with on the Wii/WiiU (as in, this controller accidentally got turned on, is there seriously no way to turn it off without powering down the whole system? That's fixed now!). Can't judge online play yet, obviously, but for what it's worth, my download of Snipperclips (HIGHLY recommended for all ages, by the way) a week after launch was extraordinarily slow and suffered frequent disconnects. Impossible to tell if that's a device issue or a server issue, but for now I'll cross my fingers and hope it was a server issue. To be clear, if you want to play the latest sports games, FPS's, and the like, and you only plan to buy one game system... the Switch may not be for you. To me it's very much a supplement to one of: a gaming PC, PS4, or XB1, as far as hardcore gamers are concerned. But what a worthwhile supplement! Besides the 1st-party normal certainties (Zelda, Mario, Smash, Kart, Metroid, Donkey Kong, etc), you can be sure Monster Hunter, Xenoblade, Fire Emblem, Phoenix Wright, Professor Layton, and other compelling properties will be making appearances on Switch. In summary, the Switch is an awesome, fun device. It unapologetically does not have the graphical horsepower of the other major gaming devices on the market due to its hybrid nature, but that's fine with me... I care about fun games, not pixel-counting. If I could give it a 4.5 I would, but its issues are all minor enough that I wouldn't feel right deducting a full star. It's the new darling of my entertainment center, with the versatility of the JoyCons giving it a better range of appeal between the casual and hardcore crowds than any other gaming system, ever. I can't wait for more games to drop for it!

Very nice hand held console. Really enjoy the option of using the stand to play the games on the Tv. WHO KNEW ID BE ABLE TO PLAY POKEMON GAMES ON MY TV ONE DAY !!! Storage was a little on the lighter side however the expansion sds are reasonably priced.

I much prefer hand held consoles so the switch has been a hit for me. We originally bought it for my fiancé and I too share, however I get so addicted to the games I play, I think we need to buy him his own. I will say one of the controllers got joy on drift a few months ago and we had to buy replacements. Supposedly Nintendo would have replaced it however I didn’t want to wait, so I’m unsure. The new controllers work fine. We’ve only had it for a little over a year but it seems to be in great condition other than the joycon issue. I also really like that the Nintendo store has a huge variety of games, which also include many indie games. However some of those games don’t seem to get updated anymore. Sad.

The Switch was easy to set up and use. My son enjoys playing it.

The Nintendo Switch is perfect for our family as even our 5 year old daughter can play games like bowling and soccer. She has a blast. She most likely wouldn’t be able to play other video game systems yet. The Switch has been a great gift for our family!

Excellent product am a satisfied customer the kids enjoy it

Now I’ve owned one for over a year and I love it!!! My nephew comes over all the time and is always wanting to play with my switch and when it’s time for him to go, he gets sad that he has to stop playing so I went ahead and bought him his own switch! He loved it as soon as he opened it! The actual switch is amazing! All the great games and the different ways to play it are awesome!

Longer battery life, for some reason better and brighter screen(?), AND I PRAY no joy-con drift hopefully.

This Nintendo Switch was really purchased as a gift for my son. He enjoys the Nintendo line of games, especially anything Mario. I am impressed with how portable the game system is, and when plugged into the dock to play on a large screen tv, the gameplay is almost no difference, except for the touchscreen capability. Definitely a very good game system.

I absolutely love the switch. I’m more of a handheld gamer and the practicality and portability of this console makes gaming so much fun. Love the fact I can go from playing on my tv to jumping back to handheld with ease. Feels very nostalgic also

My kids love it! They received this as a birthday gift and couldn’t be happier

I have long had Nintendo products and a variety of them. I was leery of getting the Switch for unknown reasons and ended up purchasing one to pass the time by during Quarantine as I have not played video games for years. I have definitely come to enjoy my Switch! I do enjoy the portability of it, as well as the fact that I am able to plug into the TV and play. I have found that the graphics on the games is pretty clear as well (or maybe in my old age I'm more blind since the last time I gamed LOL). Either way, I do not have many complaints. The only complaint I would have is with Nintendo's actual "friend network" or whatever you want to call it. I have seen/heard from others who play on Playstations, XBOX, etc. that they are able to communicate with their online friends by creating a party directly on the machine itself and thus going from there. There is no such thing with Nintendo. You must download the app and take it from there (which I did not do because I do not want to have to use my app while I am playing on my Switch console). Maybe I'm just picky but as I said that is literally one of the only complaints I can come up with, except for maybe that I am still waiting on the range of games offered on the Switch to maybe expand a little bit. Again, picky. Overall, would recommend.

Waited years to get one as I usually play ps4/5. Very fun and a lot different than the straight console feel. Could use more onboard storage as you need a micro sd card off the bat to download more games. Just started botw and having a great time!