Customer Ratings & Reviews

I recently purchased the Nintendo Switch, and I must say, it has been an absolute game-changer for me. As a passionate gamer, I was looking for a console that could adapt to my on-the-go lifestyle, and the Switch exceeded my expectations in every way. First and foremost, the versatility of the Nintendo Switch is truly impressive. It seamlessly transitions between handheld and docked modes, offering the flexibility to play games wherever and whenever I want. The transition is smooth, and I never experienced any lag or performance issues during my gameplay sessions. Whether I'm at home, on a long journey, or visiting friends, the Switch has become my go-to gaming companion.

Best Buy Customer Service was top notch! On Christmas Eve I realized the Nintendo Switch I purchased from Amazon wasn’t in good working order I scrambled to find another with very limited time. The BB call center was amazing and located a new Switch a few towns over and secured the transaction once true phone as there was only one in stock. I am so grateful for their diligence and swift solution. I had a very happy little boy on Christmas morning! Thanks again Best Buy, you guys rock!

The Nintendo Switch is an absolute delight! Its versatility as both a home console and a portable handheld device makes it a game-changer in the world of gaming. The crisp graphics and smooth performance deliver an immersive gaming experience, while the wide range of captivating titles available ensures endless hours of entertainment. The Joy-Con controllers are incredibly responsive, adding an extra layer of fun and interactivity to gameplay. With its user-friendly interface and seamless transition between modes, the Nintendo Switch truly offers the best of both worlds, making it a must-have for gamers of all ages.

The switch has amazing features. The ability to switch from stationary to portable is second to none. The controllers are awesome. The battery life is mind blowing.however the way in which accounts are managed, subscriptions required for Minecraft and other logins are absolutely nerve racking. In order for my two young children to play simultaneously I have to create multiple advanced login profiles with email addresses, ECT... No what I expected and not what I was required to do on previous platforms. Furthermore the lack of apps available is disappointing. The simple fact that there is NO BROWSER says it all. This platform was a good effort but sloppy. Don't unplug the Xbox. You'll be needing it still for Disney+, Hulu, Amazon prime ECT... It has Netflix and YouTube... yippee. Personally my favorite feature is the cloud games with retro Mario, ECT... For the price you're better off going with Rasp Pi if that's all you want. The best thing for the kids is the fact it undocks. So fighting siblings?: Undock and seperate them! One plays xbox, the goes mobile on switch. My youngest loves it but I have a feeling if he was older he'd see through these disadvantages and not be interested either. The new Mario games are nice. If you are addicted to the legacy you will require this machine to run proprietary games like this. Gameplay is smooth and nice although controllers sometimes are difficult to sync/switch input methods and even undock from the handheld leases. You'll appreciate holding two partial controllers and the ability to have more natural form playing as opposed to being hunched over and unnatural position with conventional controllers. My take: it's nice but make sure there's not something major missing for you first.

Versatile, fun, and portable. Great exclusives, smooth gameplay, and iconic Joy-Con colors pop. My son loves this thing.

My Grandson is enjoying our new Nintendo Switch. It’s easy for him to use with the game we bought. It was so easy to order the system online and pick it up at the store. Will definitely buy that way in the future. We also bought him an additional controller to play on the tv.

It works and we enjoy playing we are a family of 5 and we enjoy the fun and thrills we have played all the Mario games and still love them till this day

The Nintendo Switch is a fun and versatile gaming system for the whole family. It can be played on the television, used as a handheld device, or enjoyed in tabletop mode. The colorful Joy-Con controllers are easy to use and make multiplayer games more exciting. It is lightweight, convenient, and perfect for playing at home or while traveling. A great choice for Nintendo fans of all ages!

The Nintendo Swtich is great the new model has extended battery and runs a little quieter. The first party games on the switch are excellent plus the portable mode makes it easy to take the game wherever you want

I was honestly surprised at how easy the transition was from being a play-at-home console to on-the-go. I thought there would be a weird lag or some sort of error that would cause a lot of problems, but I have yet to experience any of that. I like how everything is easily packable into like a small backpack so it can be easily packed for travel rather than a big PS4. There aren't too many games out yet, so we're waiting to get more games but we currently own Mario Kart & 1-2-Switch; both games have been amazing family party games that everyone can enjoy. The controllers are a little small but they get the job done, we found that we like the grips where you can put 2 controllers into so it forms like a standard controller like for gamecube or PS4. The only thing is the straps for the Joy-cons, you have to make sure you put them on the right way, otherwise it can get stuck and it's a bit hard to take out (not impossible, but just be careful...) There are a lot of accessories for the Switch right now, which makes it fun, but at the same time it's really expensive... A joy-con set is like $80 and the games are about $60 (which is the average price for PS4 games already but Playstation have a bit more better quality and this is a bit more expensive than Nintendo standards like DS games). Overall, I'm very satisfied with my purchase and the Nintendo Switch has become a new added member to our game consoles that we'll enjoy for quite a while.

Absolutely the best, absolutely love the games that you can get.

Great console purchase! Has provided hours of fun and excitement for groups of any age — from couples to families and more.

The Nintendo Switch is truly a game-changer in the world of gaming. I have been a proud owner of this versatile console for quite some time now, and it has exceeded my expectations in every way. One of the standout features of the Nintendo Switch is its unique hybrid design, allowing me to seamlessly switch between handheld and TV modes. The transition is smooth, and the graphics remain stunning no matter which mode I choose. This versatility makes it perfect for both solo gaming sessions and multiplayer fun with friends and family. The game library for the Nintendo Switch is vast and diverse, catering to a wide range of gaming preferences. Whether you're into action, adventure, racing, or party games, the Switch has something for everyone. The exclusives, in particular, are top-notch and showcase the creativity and innovation that Nintendo is known for. The Joy-Con controllers add another layer of enjoyment to the gaming experience. The motion controls, HD rumble, and responsive buttons enhance immersion and make gaming feel more interactive. The ability to detach the Joy-Cons for local multiplayer is a fantastic touch, creating opportunities for impromptu gaming sessions with friends. Nintendo's commitment to constant updates and improvements is evident, ensuring that the Switch evolves with the gaming landscape. The user interface is user-friendly, and features like the eShop and online multiplayer enhance the overall gaming experience. In terms of portability, the Switch's compact size and the option to carry it wherever I go have transformed the way I play games. It's perfect for on-the-go gaming without sacrificing the quality of the gaming experience.

Sync with TV to play stop working 4 days after purchase

Everything works great, great condition, and everything was included. I use it at home after work, and I use it on days when I’m off. Great product, would recommend to any and everyone.

2nd time buying this product from Best Buy never have issues with them bought 1 for each of my kids they love it.

I’ve had the Nintendo Switch with the Neon Blue and Red Joy-Cons for a while now, and I absolutely love it. Being able to play on my TV, then pick it up and play in handheld mode is super convenient. The Joy-Cons are fun and colorful, and I’ve had a blast playing games like Zelda and Mario Kart both solo and with friends. The only downside is the storage fills up fast, so I grabbed a microSD card early on. Great for travel! Comes everywhere with me. Overall, it’s an awesome system that fits into my life perfectly—fun, flexible, and totally worth it.

My husband loved the gift, great to travel with light weight and easy to use. Battery life is great as well

In terms of raw horsepower (CPU, graphics, whatever) the Nintendo Switch is far behind the current generation of consoles like the XBox One. But, the Switch is a unique device. As a handheld, it is quite powerful (the latest iteration nearly doubles the handheld's battery life, addressing the Switch's greatest weakness). This allows you to play the same game on your TV and keep playing it as you take it out with you --- a unique ability. Most importantly, there is a staggering array of software available for it. Software is what makes or breaks a console, no matter how good it is. For example the Zelda game "Breath of the Wild" is a visual stunner with a huge open world. And this is the first portable system that has the full version of Skyrim available for it (the reason I bought it --- a high quality port of Skyrim with the 3 add-on packs). Nintendo has also done high quality ports of other gems from older consoles such as "Mario Kart 8" as well as a lot of new titles such as "Super Smash Brothers Ultimate" or "Luigi's Mansion 3". In addition,their digital store has a lot of quality indie games such as Stardew Valley. Also, if you purchase the Nintendo Switch Online membership ($20/year) Nintendo also gives you a large selection of NES and SNES classic games. The membership is worthwhile for that alone. Basically, because Nintendo is ONLY selling the Switch as a current console (the 3DS is on its way out), all of their best software goes to the one console. And that gives developers strong incentives to bring their best titles over as well. If you want a wide variety of games, the Switch is a good choice. If you want THE best console graphics or performance, obviously the Switch isn't for you.

I had my doubts about Nintendo Switch at first, but after buying it and playing it for a few weeks, I have to say it's an amazing console with really good graphics and games. The games are out of this world fun (Mario Odyssey and Mario Kart) with simple controls and great game play. The versatility of the console and controllers is unlike any gaming system and that's really the best part about it. When someone else wants to watch TV, just simply disconnect the Switch and play it in portable mode. Certain games have motion sensing features for the Joy-Con controllers, similar to the Wii. The screen on portable mode also looks great, and I can't really tell is 720p. Battery life is reasonable too and lasts 3-6 hours depending on the intensity of the game. I haven't really had any major problems with the Switch, and I am very happy I bought one.