Customer Ratings & Reviews

Great Nintendo console. Great for game sharing and parties!

I love this product. It is user friendly abd easy to play.

Great product. Kids love it. Would rexommend for others.

Nintendo really crushed it with this system. I held off on the switch for a long time but with all the stellar reviews I broke down and grabbed it after I heard about the minor refresh. I’ve not been disappointed! I can’t put it down! I’m a casual gamer at best it’s actually rare that I play video games but this is such a great console to just Gabe ant take with me to play when I have a few minutes at work or when I’m watching tv. Then being able to put it back into the dock and playing on the big tv with family and friends is awesome! Couldn’t recommend picking one up more!

Absolutely love my switch! I love the ability to be able to game at home on the tv but also take it on the go with me. The battery life is true to the description (about 5.5 hours of game time).

I was quite impressed with the switch. I have a high performance rig with a 1080ti and didn't think that a switch would be worth it. It totally is! This is my first handheld ever and it keeps me entertained for those long road trips.

Gift from Santa. Son hasn’t stopped playing it. Very user friendly. Easy to set parental controls. Not a lot of data storage if you plan to download games on it. Very versatile for on the go or at home.

Nice console for playing games at home, however battery last too short

An overall 10/10 portable system. Hundreds of top tier games to choose from, play anywhere you want, and have completely different A+ experiences playing in portable mode versus TV mode.

Good product, the sales rep was excellent as well.

We bought this system for our grandsons 7th birthday. All 3 grandkids love it! Not only is it a system they can play together on the tv screen, it is portable and they can play it in the car when we travel. It was a great purchase.

i love the games that nintendo made because its better

I didn’t expect to enjoy playing the switch so much. I love it.

Right now, the Switch feels like any new console—the software library is rather small, the hardware is unfamiliar, and the OS does not feel fully fleshed out. But for me, the 2017 line-up has enough games I want that I decided to get a Switch now rather than waiting. THE CONS: Appropriately enough, the biggest con for me was the Joy-Cons. Specifically, I was one of the lucky few to receive defective Joy-Cons that would lose connection with the console if gripped to tightly or moved too far across the room. I contacted Nintendo, though, and they were incredibly helpful and quick in setting up a free repair order. It also sounds like they changed the manufacturing process, so new Switches should not have this issue. My only other hardware complaints are minor by comparison. I wish there were a charging port on top of the Switch, like on the Wii U gamepad, so I could sit it upright while charging. Also, the Joy-Con controls feel closer to a 3DS or PSP than a full console controller, so while the Joy-Con Grip makes them feel more like a full controller, I might still end up buying a separate pro controller (an extra $70!). On the software side, things just feel rushed out. The OS lacks such features as a web browser, video streaming services, or even the ability to customize the order of games on your home screen. None of those is a deal-breaker for me, as that is all software, and Nintendo has a good history of adding more home screen functionality over time. THE PROS: System absolutely delivers on its promise of offering console-like gaming on the go. The Joy-Con connection to the screen feels secure and satisfying, the screen itself looks great, and I have not seen any frame rate issues. On top of being able to play it like a handheld system, the TV dock is also incredibly small (you could probably fit eight inside an Xbox One), so you can easily take the entire thing—console, Joy-Cons, dock, HDMI cable, and AC adapter—to a friend's house, hotel, etc. Past Nintendo consoles were small enough to be kind of portable, but this is the first one that feels portable by design. On the software side, the OS, while rather bare-bones at the moment, is very clean and incredibly fast (a welcome change from the Wii U). Friends Lists are way easier to manage, not only thanks to Nintendo Account integration, but also because can exchange friend requests with another Switch in the room over Bluetooth. The entire Switch OS can be controlled with a controller or the touch screen, the latter of which is very nice when you have to type, for instance, a wi-fi password. Games are games, but it is nice to have full access to the home menu and system settings without closing your active game. TL;DR: If you like the Switch's launch line-up, none of the early issues should prevent you getting one now. If you are looking at cross-platform games, the Switch's portability gives it a key advantage. If you are only interested in games coming out later this year, it might make sense to wait.

Just picked up today. Some vendors take advantage of this pandemic and overprice it. Love Bestbuy keeping the same price. The product works great. My wife and I are excited to play together.

If you're thinking about buying a Nintendo console it's probably for the great exclusive games: The Marios, Zeldas, Super Smash Bros., Pokeymans, etc. All are present and accounted for. The difference with the Switch is that: A) The Switch has a TON of other games too from third-party developers, which hasn't been the case for Nintendo in about 15 years, and B) The Switch, of course, is completely portable. This wasn't really a factor in my purchase decision, but I have to say, playing it on the go is much more comfortable and enjoyable than I expected. It feels great in my hands and the battery life is pretty solid. (3-7 hours, depending on the game being played.) The Switch has a lot of good-looking upcoming games, even if some of them (Bayonetta 3, Metroid Prime 4) are way, WAY out on the horizon. No risk of this console dying a swift, surreptitious death like the Wii U did. (RIP) If I could change anything, I'd add some more customization options for the main menu (which is functional but boring), and of course, some option to download and play Nintendo's games from older systems, which the Wii, Wii U and 3DS allowed but the Switch has virtually none of. (Unless paying $20/year to rent Balloon Fight is your idea of backwards compatibility.) I also recommend purchasing a Pro Controller, which despite the $70 price tag is the most comfortable controller I've ever used.

Lucky to get one when they had it in stock. Nice system with a ton of games and fun to play when the time is right. Can't stand the joy cons but getting a real controller fixed that.

What’s there to say that hasn’t already been said. It’s a great console. Got it for my husband when he went to AIT for the military… definitely kept him sane! Travels well and is overall great

I love playing on my switch. It's good quality and very fun. I love playing multiplayer with my friends.

Presentation/Availability: Product was well packaged with no broken/opened box. There weren’t any available at the store. Was purchased online and pickup at store. Performance/Gameplay: My kids love it!!!! Is stronger that it looks on its construction materials. I charged quickly and worked perfectly since the first-time powered on. I also purchased additional memory card, case and pro-controller (recommended). Best of all, is not only for gaming, there are some other cool stuff that you can do with it. I had no problem at all picking up the item at the ‘online orders’ counter. Merchandise was available as I purchased it and the employee was very friendly. Customer service: Very good customer service. I was greeted by an employee as soon as I walked through the door.