Customer Ratings & Reviews

It was working perfectly the first couple of days but now it keeps freezing and it freezes a lot and It’s really hard to unfreeze so I do not recommend

Worst Bestbuy experience of my life. Will never shop with your store again. Imagine having to argue with a store manager to get the items I paid for online and then be berated over mask policies when I wearing a mask.

I had the Switch for 30 days. It went dead put it on the charger held in start button for 30 sec. Repeated several times. It will not turn on and you can not return it. When you call customer service your are on hold for three and a half hours.

B'day gift for grandson..have no clue how to play the game..he thinks it's the best thing ever..he was so surprised..he though it was to expensive for someone to purchase for him..but being Grannie he deserved it good grades in school..

I bought a Nintendo switch that I’m happy with but I also purchased a speaker which I never received and still haven’t gotten a refund for that it’s been 3 weeks so I won’t be buying from you guys again

My son has not even had this a month and he keeps getting an error every time he turns it on. And has to turn it off then back on to try to play it. Realky disappointed in the amount of money paid for it and it dont properly work.

My Son loves the color, Battery last and so does my Hotspot on long road trips!

This device died after only 2 weeks. The battery went bad. I am currently in a 3 week hold with Nintendo trying to get it returned so they can fix it. Probably wont buy another items fromBeat Buy or Nintendo.

Opened it as a Christmas present today and the screen has horizontal lines on it. I am going to try and exchange it for a different one tomorrow. Hoping this is not a problem with all of them

Purchase this for my son as a gift for him finishing he 2nd grade. Everyhing was fine at 1st. Then it just stopped charging out of nowhere. I tried different chargers and it still wouldn't power on

This unit was defective. There were lines in the screen. There was an error code from March 2020. Frustrating when it was a Christmas present. We exchanged for another one a week later.

Left joystick was dead on arrival. I couldn’t return to Best Buy because the stores are closed for returns and couldn’t send back because of not having a printer to print label. So yay I’m out $210.

The special edition is quite stunning in person. The pink and blue really pop. I was surprised at how sleek the console was and how lovely the Zacian and Zamazenta etchings on the back came through. I do have it in a clear, rubberized case now, to show off the back and it barely added any weight to the original feel. Definitely recommend if you're a Pokemon fan in any way or if you just wanted a Switch Lite that looked different.

It was a gift i just found out last month that it doesn't work i called about warranty and found out it didn't have one so my grandson is without one

I brought the game for my 5 year old granddaughter that is very smart and intelligent. I knew that she would take care of it. She has other expenses items as well that let me knew she would take of her switch as well. She love it and on Christmas Eve when she opened it she were so happy!!! I recommend Nintendo switch!!!

The switch is not working properly. Very upset. My boy only was able to play on it for a month because the switch started having errors. So now he cannot use it.

I can’t review because I paid for next day delivery and haven’t received my full order so now I have to wait till Monday witch is 4 days from the day I placed the order what a joke

I got this Nintendo Switch Lite for myself and teens to share 2 years ago, along with some games. It works great and is a lot of fun to play! It is easy to charge too, which makes it super convenient as a mom to teens to have it ready to play when we want it. I love how easy to store it is too, and it can fit in my purse as well as playing on the go, and more! I highly recommend this console and it is super easy to understand on how to play as well.

Waited 2 weeks for it to arrive and it was defective-- couldn't get the console set up. Returning.

I never got my switch, something about a weird address and it needing to be returned to sender. Its been almost a month since i bought it and i still havent gotten to use it.