Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
HDHSBBZAA
SKU:
10418409
$261.83
Save $23.16
The comparable value is $284.99

Customer reviews

Rating 4.8 out of 5 stars with 17909 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional portability, overall performance, and perfect size of this handheld console as its most appealing features. Users also frequently praise the device's attractive color options, impressive battery life, and lightweight design, which contribute to a comfortable gaming experience. While the graphics and price point receive positive feedback, some users note that the lack of TV connectivity, limited storage, and the absence of docking capabilities are minor drawbacks. Overall, the product is highly regarded for its convenience and quality as a dedicated handheld gaming device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 875 Showing 17,481-17,500 of 17,909 reviews
  • Rated 3 out of 5 stars

    Good for small gamers but faulty Joy sticks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it really loved it but then 2 weeks go by and I got joy con drift and I didn’t want to repair it so I returned it and ordered myself the regular switch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kicks you off Wi-Fi and doesn't let me play games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this Christmas season I had the bad luck of buying a defective or if they're all like that.. but yesterday I got a new one from Best buy so let's see how this works out maybe I can change my preview later on... That's for now the first one that I got in December had a connection problem it kept kicking me off the internet.. over and over and over again it was pointless for the kid to try to even play fortnite he gave up.. then after that I went ahead to the store and I brought a game Mario Odyssey... It starts off for about 1 minutes stops working it says software stop working due to an error.. so I was thinking okay maybe it's just that game so I took it back and I got another game same thing.. so I called into endo and they told me that some games are not compatible.. but as I was talking to Nintendo I was at Walmart.. epic games that I brought the guy Walmart said yes they work because I have the Nintendo lit.. then I thought okay maybe something is wrong with the slots where you slide the game... So I went ahead and I downloaded games same thing again... Check for corrupted files turned it off and turned it back on nothing... So I got a new one in yesterday let's see what happens hopefully I just got one of the bad ones... But I was really skeptical in getting a new one I wasn't sure if I was just going to get a refund or trade it for a new one.. just the fact that the Nintendo guy told me that a lot of them had problems with that error message scared me silly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 30 days wont turn on wont hardrest nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Alright

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even get to keep it ….bought for someone else

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just the console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a bummer that no games come with the $200 console. And the games aren't cheap either. Its easy to spend $1k on the console and games alone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was a fairly good experience.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't keep us updated on something you sent from mail. It took several days to find out where it was. The rest of the order was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Ridiculous

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent this said that it needed signature required. Yet package along with everything else I ordered was just left at the door by the shipping company and when I try to report the problem it doesn’t even give me the option. Ridiculous !!!!!!!!this is not a review on the switch I’m sure it must be a fine product it’s a review on horrible management.!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. I thought it was a better choice but, I NOW know it was not. It hasn't been used and my daughter doesn't intend to

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge waste of time to order a $200 product & have it delivered to my base completely damaged. Took 2 hours to get in touch with customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this game system for my grandson. Unfortunately, it stopped working after 2 weeks. Getting it serviced through Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life not very long

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly thought Nintendo would’ve been a little better about something like this. If you’re going to get a switch lite get a battery pack with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had problems charging the switch. it doesn’t work good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fun

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for awhile, but something happened and won’t turn on anymore. Luckily I got the extended warranty and will be sending in for repairs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking I’d enjoy playing on the go but being as I am a pc gamer, I just didn’t enjoy it enough for the price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    didn't even like it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but later about 2 weeks in I was like Dang why I buy this. Don't even need it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best online sucks simple as that and I have to write 50 characters on here BEST BUY ONLINE SUCKS DONT GET A CREDIT CARD HERE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shop somewhere else

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought this somewhere else. Best buy is trash.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Curbside Pickup was Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine. It does what it says. My grandson plays his iPad more. The purchase and curbside pickup with Best Buy was great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quarantine purchase..

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to play animal crossing on but haven't really adventured into other games. It's pretty simple to use but nothing special.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really upset when I found out you cannot put the screen of the Nintendo on a bigger screen love it but had to return

    I would recommend this to a friend