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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 6293 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are pleased with the Switch - Animal Crossing: New Horizons Edition's design, ease of use, and color, frequently citing the console's appealing aesthetics and user-friendliness. Many also praised the console's battery life and the quality of the product. While some mentioned limited storage as a drawback, positive feedback on the design and fun factor significantly outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 6,292 reviews
  • Rated 3 out of 5 stars

    Stopped charging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for a week then wouldn't charge. Received a refund with no hassle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switch Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware, kids love it - though Nintendo is a little proud of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for a Christmas gift for my 3 kids. There hoping it’s under the tree

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this bundle came with a game. Turns out that the Best Buy guy lied to me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Whocares

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller sticks. We will see what can be done but this is disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    3rd time was NOT a charm.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time I’ve gotten this system, also had Switch Lite. Game play is mostly fun. Problem…game kept shutting down. Mid game….shut down. Issue was once in a while, thought it was the settings. Changed the settings, didn’t make a difference. Kept happening more and more. Returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was about to open play game but i return it back. i already got one black/grey.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Animal Crossing needs game too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that Nintendo would include the game in the game themed switch

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good for the first couple days but now displays error codes quite often. Not sure if I got a flawed one but it has been doing that since I first got it compared to my other switch I’ve had for years that’s never displayed an error code.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a year tried to charge it didn’t work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok Nintendo switch over prices and not really worth its waight

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced nintendo. Only got it to play the new pokemon games.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wobbles a lot, kinda cheap feeling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough but I have issues with the dock. When I place the switch into the dock to charge or TV game play, it wobbles A LOT within the dock. Seems cheaper and flimsy compared to my brother’s regular switch. Might just be an issue with this one specifically, will probably exchange or return if possible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the box in one corner is battered, so the product was not as agreed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love animal crossing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little wobbly when the unit is in the console

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excited!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made All year but the joystick is a little wonky

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switch game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of money to get with no game. Would not recommend to anyone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gift for my gbabies I didn’t buy it for myself they love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nintendo switch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love itttt my joystick slides off though which is a pain

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The joycons sucked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The joycons wouldn’t connect after two uses :/ bummer

    I would recommend this to a friend