Customer Ratings & Reviews

Increíble. Funciona perfecto, totalmente nuevo! Lo recomiendo 100%

My daughter loves this mess switch she never gets off of it

The price that I need for a new Nintendo Switch, I loved

Great console. Appreciate being able to use on TV

Setup and tested before Christmas and great product so far!

Excellent Service arrived very quickly. I recommend it.

I’d was super excited to receive this for Christmas!

Ready as soon as I walked in the door! Thanks as always!

Play bowling alot! Good exercise for us old folks.

I like my nintendo switch and all you mario games.

All perfect, great presentation and quick attention

My daughter received this for Christmas. It is an upgrade from her Switch Lite. Absolutely love it thank you!

It has been less than a year and the switch wont power up or take charge. I did not add insurance to it so have to stand the loss. I refuse to buy another.

I good for the price I paid I definitely think it she be a bigger bundle

I love it. My daughter its playing all day with this. Everything come in perfect conditions

Muy bien mi hijo lo esperaba para navidad lo recomiendo al

You will never receive your items, Best Buy outsources customer care to India, which is absolutely terrible and they send your items via DoorDash who iutsiurces to rhe Phillipines. Your irems will never arrive after you have spent 500-600 bucks on something you will have to call back and have items cancelled, then they will tell you from Bangladesh or Pakistan or India, “Oh you will have to receive a confirmation of cancellation for 2-3 business while your refund takes 7-10 business to process. Like this was literally the worse online shopoing experience of MY LIFE, and I have ordered from WISH, TEMU, Alibaba, and a ton of other Chinese owned site and Best Buy in the US is by FAR THE WORST! Why not have people who soeak fluent English who live right here in America work remotely and do customer service for you? Why do I have to speak to Rakesh, barely able to amke out and understand what is being said, while he repeats the same thing to me 20 times because his Indian Internet is running a little slow and he barely speaks proper English? Honestly, as a multimillion dollar corporation, do you think it’s appropriate to take hundreds of thousands of dollars from hard working Americans, and have them fight EXTREME LANGUAGE BARRIERS to get their money back or simply find out what the delay is with their $500-$600 items??? Unbelievable! Best Buy should’ve shut down with Media Play if this is where we were going to end up!

The only part i did not like was that the nintendo quit working. But, we took it to best buy and they replaced it. The warrenty is well worth the few extra dollars.

I did not receive the item and Bestbuy refuses to process my refund. I even proceeded to reordering the item for pickup just so that I could get it on time for Christmas. The FedEx delivery has 0 evidence, yet still bestbuy claims that their investigation shows that I got the item. DO NOT SUPPORT BESTBUY!

The product was defective and Best Buy has been doing everything in their power to deny me a refund. I have been round and round with customer service. First they sent UPS to the wrong address to pick up the product. Once the item was returned, it has continued to sit at the return location in Kentucky for over a week. I was told that it needed returned by the 14th and I didn't even get the label until the 13th. The only communication has been from me reaching out to Best Buy. I was even promised a $25 gift card for my inconvenience. So far, Best Buy has the defective item and my purchase price. I don't even have the gift card.