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Customer Ratings & Reviews

$666.79

Customer reviews

Rating 4.7 out of 5 stars with 524 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's overall performance, ease of use, and engaging gameplay. Many also appreciate its competitive price, fun factor, and solid battery life. However, some customers noted minor issues with the initial setup process, limited storage, and occasional control malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 524 reviews
  • Rated 1 out of 5 stars

    Very unhappy withi Best Buy Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was defective and Best Buy has been doing everything in their power to deny me a refund. I have been round and round with customer service. First they sent UPS to the wrong address to pick up the product. Once the item was returned, it has continued to sit at the return location in Kentucky for over a week. I was told that it needed returned by the 14th and I didn't even get the label until the 13th. The only communication has been from me reaching out to Best Buy. I was even promised a $25 gift card for my inconvenience. So far, Best Buy has the defective item and my purchase price. I don't even have the gift card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a reliable retailer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold my merchandise to someone else instead of sending it to me and now I have no Switch and no refund. They keep promising me I’ll get my purchase when they get new stock. But as of today I’m still waiting on the package to be shipped before they sell out of their new stock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Switch very fragile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One quick spill ruined the switch a month after my grandson got it for Christmas. His sister spilled water on the screen abd it was promptly wiped up but it was cooked. Nintendo would not support it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    faulty red control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even had it for 20 days and the controls download quickly and the red one doesn't work correctly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not kid friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System didn’t last a year with minimal usage. I brought it for my 7 year old and he played it on the weekend only. System fried with in 4 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Happy with are switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Switch has my my kids very happy they was all adopted and love playing with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Very njce

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ahhahahahahhahahahahhahahahahahhahahahahh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one controller will work for the game inplay the most so cant play it because its the wrong side. Not what i expected so om trying to get rid of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not just like the other switch, they don’t tell you it has to have a SD card to play anything. It also doesn’t fit on the other Docs that are supposedly the same size

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    missing game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mainly got it because it came with the mario cart game but the code is not working or there’s no game

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nintendo switch 2 is coming out so this is a waste of time for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t think is this a good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think you understand how much mad I am about this situation because you are not even talking about me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most boring thing ever it makes you pay 50 cents over that pay every game you want

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrinle...,........................... .. ............. .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No received, delivered wrong………………………….,,,,,,,,,,,,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great way to decompress after a day of work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario Kart 8 with the Nintendo Switch is a great buy! Lots of fun and easy to set up. Recommend buying more storage though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my nephew and he loves it! Easy to understand and the Mario Kart was a nice addition to this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The greatest Nintendo Switch ever!!!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Featuring the greatest Nintendo games, including exclusives like Mario Kart 8 Deluxe!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Switch bundle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were stocked on Christmas Eve and for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deffently worth buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth this for a lilttle kid birthday he enjoyed it

    I would recommend this to a friend