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Customer reviews

Rating 4.9 out of 5 stars with 2768 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers find value in the Nintendo Switch's ease of use, the wide variety of games available, and the attractive price point, particularly for bundles like this one which includes Mario Kart 8 Deluxe. Many appreciate the fun factor and engaging gameplay, making it enjoyable for both kids and adults. However, some users mention challenges with controller comfort and limited storage capacity. Concerns regarding the durability of the controllers and the need for additional storage were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,768 reviews
  • Rated 2 out of 5 stars

    Disappointed—no Mario Kart download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Switch with Mario Cart arrived very late, a full month after I was notified that it had been shipped. I carefully opened it, looking for the card that would give me the code for the bonus game. After carefully inspecting the entire box and packing material, no card of any kind was included. I will contact Best Buy, but I dread going through the hassle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get protection plan for sure

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasnt been working right since purchase. Make sure you get protection plan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs something similar to game pass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it but I wish there were more free to play titles or a games subscription.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Christmas present. Games are to expensive to purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and good work for your company thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is extremely OVERPRICED!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok not best nintendo product use less than Wii and PS4

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't opened it yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't opened it yettttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everything it said it has worked paid for a bundle cause it included game and 3 month online subscription but the online subscription doesn't work tells me it's no lone available that's not right or what all I paid for

    No, I would not recommend this to a friend
  • Cons mentioned:
    Joy-con

    Rated 1 out of 5 stars

    joycon does not work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right joy con stop working a month after buying the unit. After researching online this is a repeated problem for numerous customers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IDK man.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool but the controllers gotta be like 3 feet from the console with nothing in the way for the controllers to stay connected .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works great handheld but the docking portion doesn't work at all. Hoping for an easy exchange. Update review after.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two daughters, both wanted to play animal crossing. Can only create one world per switch, so they couldn't both play independently. After you purchase a game, it needs to be possible to have more than one world going at a time. If i buy Microsoft Word, will they tell me i can only work on one document? Restricting this to one is not right. If nintendo doesn't fix this, ill not buy from them again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its a switch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console but battery is still not great maybe 4-6 hours per charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Switch is junk in less then a year old.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in November of 2020. Haven't played it in about 2 weeks and now it won't turn on. Of course contacting someone at best buy is next to impossible. I don't know why I even shop with this company anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas and it stopped working. I can't even return it because it's past there return time. He's had it two months... To much money not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and lame. They charge you for everything and nothing about it is impressive. We also have a PlayStation 4 and the entire experience is 100 times better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Christmas present thanks usps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sent this usps with out any insurance and now had lost my daughter's Christmas present. Just add on 2020... Add on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not charge without over heating to the point where it wouldnt turn on. Never got to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got my item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 stars! I purchased this item on 23 Nov 2020 and I never got my switch!. Today is 25 dec 2020

    No, I would not recommend this to a friend