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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.9 out of 5 stars with 13893 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers often highlight the impressive screen size, overall performance, and vibrant OLED display as major advantages. They also appreciate its portability, long battery life, clear graphics, and improved kickstand. However, some concerns are raised regarding the product's price, issues with loose Joy-Cons, and limited storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 13,893 reviews
  • Rated 1 out of 5 stars

    Garbage system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this system less than a year, then developed the black screen of death,... screen completely went black but touch works. Only playable on dock

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because didn’t work, and it was a present Christmas

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok not fine but better than ps5 and Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok and ok for a kid of small age and not ok for an adult

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My switch will not charge in the docking station nor will it play on the tv and yet I can’t return it 5 weeks after purchase. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got it thanks Best Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got so I don’t yet but they didn’t give my money back either so

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen card purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t review as my card was stolen and the thief purchased on line and picked it up from the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen identity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever authorize this purchase, someone stole my identity and you stay in a different state I live in Texas and someone use my information in Florida

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge after only a year. Do not trust Bestbuy protection plans, they will find a way to get out of it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t found my delivery. When I contact customer service they answer no refund and no replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good but doesnt have access to the internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this amount of money theres no access to the internet and is so limited, the rog ally is so cool im going to trade for that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nintendo switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no games to play for adults No NFL Madden No Battlefield No call of duty Systems system sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen pops out and few months after purchased

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less than 2 months, this is a trash company. I have Xbox’s and PS that last 15-20 years but these break in 2 months. Nintendo needs to become a third party.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the game due to not being able to charge. We tried every outlet in the house and the game wouldn’t come on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy are scammers I hate them

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy protection plan it is a scam I’m never buying from best buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible system I don’t even play it ever the controls suck and the sounds system is crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratchs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I irdered thus brand new and it had 2 chips/scratchs in the screen right out of the box

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    With this price go get soemthing better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is genuinely bad snd the speakers remind me of 2012 androids

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Boring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh kinda boring so similar to wii. Nothing great, rather have spent $ elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan, was hoping for more and and bigger range of free games

    No, I would not recommend this to a friend