Customer Ratings & Reviews

Don't expect to be able to play multiplayer games while traveling. This device is unable to connect to wifi networks of hotels (i.e. captive portals). I tried many searches and made phone calls, but it just doesn't work.

Its an ok system but the problem is with there new system and requirments for online all the time. aswell the lag in games its not worth it at all

I havent received this product and best buy representatives have no idea on update. Please note that if you purchase for pick up, this is an “Expected” pickup date. My order has been delayed and customer reps keep giving me the current date for the location assigned. If you need by a certain date, please consider this as representives have informed me this is like a pre-order.

The item itself is very popular, and it's an electronic that all kids this generation want. Not to mention expensive! My purchase was delivered by Fedex, but stolen of the steps of my porch. The Merchant does not take responsibility of the missing package. My Granddaughter bday wish, NOT granted.

I tried twice to buy the protection plan on separate weeks and was told I couldn’t not. That it wasn’t in the system. After 2 weeks I went by and they said my time to get it was over. When I tried twice within the time frame. Also the box I received it in was beat up. Was scared the switch wasn’t gonna be good but thankfully it was.

Its good one and lot of good games…. But To expensive

Already doesn’t do sound on tv and it’s barely a month old

One star because best buy is spamming me with "review this experience" emails that seem endless. You want a review here ya go.

But tge device is unbelievably breakable and over the six years ive had a switch ive had to purchase 5

The serial number on the box did not match with the item code and I went to return and would not accept return

This was purchased on my stolen credit card so ask the thief whose ID wasn't checked:)

I have the tech support already so it doesn't let me buy the console. What a dumb idea, who came up with such a bs.

Inaccurate information I don't like it the warranty did not give accurate information about the switch m

It won't pair with my Xbox controller. Bluetooth is Bluetooth.

Not a huge upgrade if you already own a switch skip this one