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Customer reviews

Rating 4 out of 5 stars with 104 reviews

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82%
would recommend
to a friend

Customers are saying

Customers love the ease of use, long battery life, and screen size of this phone. Many also appreciate its affordable price and the range of features it offers. However, some customers have expressed concerns about the quality of the front-facing camera. The phone's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-104 of 104 reviews
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not a great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen is horrible. When you press 8 on keypad, it picks up 5 and so on. Camera lacks auto focus. Overall I would rate this phone 2 star out of 5 star. I bought 3 pieces and one of them died within a months time. Alcatel basic phones (non-smartphones) are better than their smartphones. I will not recommend this product to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great business phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device and I am so thankful that I took the time out of my day to go purchase this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's an OK phone but not a smart phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one the touch keyboard didn't work right so exchanged. After playing with the second one for a few days found out it's NOT compatible with my favorite texting app, shopping app, even my bank's mobile app. The bundled navigation kept freezing. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken in 40 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was broken in 40 days. I picked it up in store on Nov 16th, and today Dec 26th, it's broken. Cannot be opened!!!!!! BestBuy should explain it, I think

    No, I would not recommend this to a friend