Customer Ratings & Reviews

This is a really good and cheap smartphone.its great for people new to smartphones because it is really easy to use. Its is also BUILT STRONGLY.

Nice price multi functionl device also I recommend using t- mobile prepaid service also work whis simple mobile I use multi email like hotmail gmail and verry fast and easy connection to the net and you tube face book

I switched from an older Android model to the 521 because I was tired of smartphones being smart and good as mini computer but failing too often as phone, its primary purpose. This phone works great, has stable software, just enough apps to survive but overall it is a great buy. I can recommend it

I don't use a phone enough to have a contract phone, but i did want a smart phone. This phone is great. I am going to replace my wifes old Android phone withone of these.

Purchased this phone with $70. As a smartphone, you cannot beat the price. Microsoft still needs to work on its app market. Make sure the app you want are available before switching to this phone.

Not sure why so many rave reviews. The Nokia Lumia 521 is lacking in many different departments. The camera is average with no flash either, so good luck taking pictures in dim lit places. After a month or so, the battery needs to be charged sometimes twice a day with no real apps running nor games. Worst of all are the live tiles (homescreen). Apps such as Whatsapp and Skype don't show any notifications on the homescreen. The programs must be manually opened to see any notifications. Overall the windows OS is very limited as it provides very few customizations.

Broke my original phone and I needed a cheap replacement. For $49, it gets the job done without breaking the bank.

This phone is great for just for calls (WiFI calling is very useful), texts (WiFi calling works for text, too), and email. Windows 8 is very disappointing, not only it lacks apps. Simple features like rotation lock, or volume control for ringer, media, alarm, etc isn't available. Not enough memory on the phone, apps crash all the time.

Imagine everything terrible about the Microsoft/Windows way on your phone. It is just a regression. My first cell phone, way back in 2000 had a MUCH more intuitive and USEFUL user interface. Everything is difficult, and it seems like no real person ever tested this phone. The apps are junk. I can't find a good music playback app, and I shouldn't have to look. User interface is a technology like any other, and advances have been made. It's 2014, and Microsoft is BAFFLED about how to make a simple, useable music player. But this is one example. Everything about this phone is stupid. The dialer is not linked to the address book, so you can't just start dialing a number or name and get that pulled up. So you have to go into the address book, and you end up hitting 4 BUTTONS, plus the characters you want to search to call a contact. EVERY TIME! The end button on the touch screen is right next to other buttons, with all of this white space above it. So they set the matches next to the dynamite, on half the screen. IT IS VERY VERY HARD TO MAKE A PHONE CALL. I am sorry to yell, but why?? Why Microsoft?!? Why?????? I think there are two address books. I develop web apps, and I was the guy you could call if you forgot how to do something in MS-DOS, and I am not sure (what I means is that I know my way around some user interfaces. I THINK there are two address books. It is not like I am expecting the world here. I bought this as a bridge between more expensive phones. It is not that the phone doesn't 'work.' It does stuff, and it has features. But they are all terrible. This phone is the result of a legion of soon-to-be-unemployed programmers at Microsoft trying to reinvent the phone/app/user interface FROM SCRATCH, and crashing into the side of a mountain where orphans are having a picnic. I could go on.

unfortunately my review about Nokia because of this unfortunate purchase changed. in the past I had a nokia old models was a gem, the 521 is a technological disaster. constantly freezes poor battery is the only thing salvageable is windows program that I was surprised by its practicality. definitely with products like this discredits radically nokia

WP 8 only major browser supported is IE and it's HORRIBLE. Do not buy this phone if you need even basic web browser function. You cannot customize the phone's sounds other than a few basics. The functions are cumbersome and years behind in technology of Android or Apple.

Good price but you cannot get online if your not connected to wi-fi and calls are dropped constantly even with good signal.

I bought this phone last night.It looks great and I was very happy. So I wanted to download apps. I had to create a microsoft account but I faced with an error. The error says: we can't connect at this moment please try later ! So I googled it and I found that it is a common promblem for Nokia users. I am going to return this phone . I have no idea !!!!

Unable to ever load any apps - states needs my family account setup and did so but phone never recognized this as having been completed - very complicated and frustrating - returned phone within 5 days for a different model

I hate this phone, it drops calls, cuts off calls, navigation sucks pictures are awful! Dont waste your money on this one, go with an android!