Customer Ratings & Reviews

This is the second unit and still same result. On turning it on it clatters for a while and then whines. I am thinking of taking it back again but my computer runs hot and I need some cooling so may suffer the noise.

So i bought this after reading it can handle up to 17 inch screen laptops. I have a dell inspiron 17 inch laptop and it goes over the grooves that hold it in place so i cant stand it up without my laptop slipping off.

never rec'd it, an empty box was rec'd by the shipping co.

Got this for a hp spectre xt. Useful since my laptop is really small and not many mats or docking ports are available. But it is really noisy. Also a bit pricey for the quality of the components.

I could not recommend this to anyone unless its price is under 15 dollars. Best buy had it listed 10 dollars less than they charged. Overall very disappointed with both cooler and best buy.

Fans didn't work when connected to USB ports. Bought AC adapter separately [should've been included] & fans still didn't operate. Maybe it was just a lemon. Returned to BB for refund.

I bought 2 of these for my children's laptops and on both of them the fans stopped working. If you tap the fan it starts again but it will not keep the laptops cool.

Did not like this it. The fan was very loud and had no use for the USB Port. Drained the battery and would not keep the height very easy.

I have an HP G62-220US (not a high-powered type of laptop). I've used the chill mat for a little over a month now... home use only. 1) The fans have certainly cooled down my laptop a lot. I would have wanted it to be a little stronger, but I'm satisfied with it. Silent fans. 2) I love the ability to adjust the height/tilt. My hands and arms feel much more comfortable now. 3) Extra USB ports are great. I hooked up my printer to it, plus the cable connecting the mat to the laptop, of course. 4) Good sturdy material/construction. For the price, I think it's a good buy.

You quit carrying the nice, padded, comfortable, I believe Netgear twin fan, laptop lap stand. Very poor business product decision.

Runs loud and does not keep laptop cool. I would not have purchased item if I had known how poorly it performs!

Fans are unstable and are noisy. The fans began to malfunction with a few days of purchase.

Makes a horrible noise. I am sorry I wasted my money on this product.

It was disappointing in that the computer still seems to be hot.

Do not use it because the computer slides off pad.

Pretty good at what it does; there is a notable difference when doing tasks that strain my laptop's fans and I enjoy the built-in USB hub. Only now starting to give out after 6 years of frequent use and a bit of travel. The only downside is there is no way to do small repairs on it; the left fan has started making a grinding sound every now and then (I think it's come loose) and there's no way to get the top part off to check/tighten it.

I recently got a laptop, and it's common knowledge that when gaming or doing something that requires a lot of processing, overheating is an issue. I got this pad and am very happy with it. For one it tilts up. I prefer a tilted keyboard. It has multiple angles to choose from. Anywhere from 0-30 degress (roughly#. The fan connects to the laptop via USB port, and feeds of the laptops power source. While this is handy when being mobile #road trip, airplane, whatever) this only reduces the laptops battery life. My laptop lasts about 3 hours and 45 minutes, with this plugged in it's more like 2 hours 30 minutes, or less. You can plug the fan directly ito a wall, but it requires you to get seperate plugs, The modern typical cell phone charger, the one that looks like a half sized HDMI can be used to charge it. It also has a round power outlet. A few options, just find the right one. As far as keeping it cooled, i think it's plenty enough. I've never felt my laptop above room temperature, even when playing simcity a good 4 hours at a time. Also the fan does make noise yes, but it's minimul. When i go to sleep in the other room i like to make sure it's off. However when using it with the tv going, i don't even hear it. Could it be quieter? I doubt it. I have a large 17.3" laptop, but it's still light weight. This adds to that weight. so typically i only use this at home when doing desktop type things. When on the road or whatever, this stays behinds, or in the hotel. I wish it could have some sort of elastic velcro strap to stay attached to the laptop. When on a table it's no issue, but when on your lap or some other unlevel, unsolid platform, it can shift from the laptop. Not a huge issue, but annoying. Aside from that, nothing really needs improving. I recommend this for any laptop larger then 14 inhes.

Great cooler. I have an MSI GT780DXR (large 17" gaming laptop) and this pad works very well underneath it. The USB hub is a nice touch although outside of testing, I don't know if I'll ever need it. The fans are a bonus. I previously had an ASUS gaming laptop and its cooling was superior to any laptop I'd ever seen, including the one I own now. With that in mind, this cooler is a great bonus to any laptop that has subpar cooling. This is comfortable enough that I can sit with the PC on my lap and work/game comfortably.

As we know, heat is the enemy of electronics ! Keep it cool and make it last ! The additional ports are a necessity with today's laptops !

This is a good cooling pad, I use it for my MacBook. The ability to adjust the angle is a great feature along with the 4 port usb hub. I wish the usb hub were located on the side of the unit instead of the back, but that's a minor detail on a good product.