Customer Ratings & Reviews
- Model:
- AWE81
- |
- SKU:
- 5570143
Customer reviews
Rating 4.1 out of 5 stars with 1100 reviews
(1,100 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Chill Mat+ Laptop Cooling System's effective cooling capabilities, convenient USB ports, and comfortable angle for typing. Many also find it lightweight and easy to use. However, some concerns exist regarding the product's durability and stability, with a few users noting that the build quality could be improved. The size may also be unsuitable for larger laptops.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Cute cooler for my laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement for my current broken down one. This one was available same day so I ordered and picked it up. Pretty reliable, works great. Laptop doesn’t heat up like before.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Lowers temperature and is minimally loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It helps with lowering my laptop's temperature, but it is loud for me.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great Laptop Cooling pad...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my Asus gaming laptop. It does an excellent job at keeping the laptop cool, and provides a stable surface to place the laptop when using it.
I would recommend this to a friend Rated 2 out of 5 stars
Okay at best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine when I first bought it, but recently I've been having troubles. The left side of this cooler makes an odd noise as if it's not running properly. Now usually this isn't a problem if I can take it apart and solve it. But this is built in a way that makes it so hard to actually fix. I want to like it, I truly do. What turns me off is how I can't even use my regular screwdriver to actually fix it. I do not mind if it's not built to last, what makes me mad about it is the fact I can't even fix it to make it so
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for your honest review — we truly appreciate your perspective. We understand how frustrating it is when a product becomes difficult to maintain, especially when you’re willing to put in the effort to fix it yourself. The Chill Mat+ isn’t designed to be user-serviceable, which can definitely be a letdown for those who like to tinker.
That said, the noise you're hearing may be covered under warranty depending on the purchase date. Please feel free to reach out to Targus Customer Support at 877-482-7487, Monday–Friday, 10 AM to 7 PM EST — we’d be happy to help troubleshoot or explore a replacement option.
- Pros mentioned:Cooling
Rated 5 out of 5 stars
good product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keeps my keyboard at an angle for easier typing and keeps the laptop cool during long periods of use
I would recommend this to a friend Rated 4 out of 5 stars
does the job...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product does as advertised.. it has two little fans and air holes that help keep your laptop cool. Previous versions of the same were a bit more "sturdy" but also heavier and bulkier. The last one didn't make it past a year... hoping this one will.
I would recommend this to a friend- Pros mentioned:Usb ports
Rated 5 out of 5 stars
extra usb ports are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fans on the chill mat make a constant hum, but I am used to that now. The height of the mat has changed the angle at which my arms are leaning, which may be a problem for folks who suffer from carpal tunnel syndrome. I like it especially for the extra usb ports on the back. I have a backup drive plugged into one of the two ports on my laptop, and the other port is hooked up to the chill mat, so if the mat didn't have extra ports, I'd be out of luck for a port for my mouse or any other accessories! The extra usb ports are great!
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Functional and simple to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had recently purchased a Toshiba laptop with a 17" screen. Since this laptop is so large, the heat build-up was unbelievable. Setting up the Targus chill pad was simple, easy to adjust and does the job of assisting the dissipation of heat. Thanks Targus.
I would recommend this to a friend - Pros mentioned:Usb ports
Rated 3 out of 5 stars
Decent chill mat.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adjustable height. Keeps my Alienware cool even when playing games. Has extra usb ports if you need them which I haven't yet. It feels somewhat flimsy (bounces some) when I put/move my pc on it. This could be because my Alienware is heavy. This probably wouldn't be an issue with pc's that weigh less.
I would recommend this to a friend Rated 4 out of 5 stars
Good, but pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After trying a few different cooling fans in the 10 - 30 dollar price range, I finally sucked it up and bought this one. My computer overheats very quickly when I play The Old Republic, even when it's just on a table, and the previous fans I've tried haven't helped very much. They would help for a little while, but I'd still end up in overheat mode. I ended up aiming extra fans at the computer, and trying other stupid tricks to try to keep the computer from having a meltdown. Since I finally shelled out the fifty bucks for the Targus chill mat (and fifty dollars is a lot to me, but I'm relatively poor), my computer has not overheated while playing video games. It seems more efficient than the other models so far, and I'm happy to not have to worry about breaking my computer. It stung my pocket initially, but I feel like in the long run it will be worth it.
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, comfortable, and easy to use item. Keeps the computer heat off your lap. I love the fact that I can adjust the height of the keyboard.
I would recommend this to a friend Rated 4 out of 5 stars
works much better than my old fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fan is so much better than the other fan(s) I've tried, the adjustable tilt top puts my laptop at a much more comfortable level without sliding off. A little noisy, but you get used to it.
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and keeps my laptop cool when gaming, I can definitely notice that my laptop is cooler with the fans on and I look the adjustable angles too, overall great product.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Cheap but very effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop stand is a wonder to use . Made a big difference on the height of monitor which is easier for the eye level. Laptop runs a lot cooler. I gave it a five star rating and will buy again
I would recommend this to a friend - Pros mentioned:Noise level, Usb ports
Rated 5 out of 5 stars
Just what my son was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son as he needed a new chill mat-his old one was too loud. He was thrilled that it had 4 usb ports and its very quiet.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First electric fan cooling station I’ve ever bought it plugs into a usb port very quiet and durable if you’re going to run any sort of games this is a must have
I would recommend this to a friend Rated 5 out of 5 stars
Effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've actually bought two of these, one for a gift after having one a while. The tilt action is a great benefit. I don't often use the fans since the airflow is already improved. It does feel a little flimsy but it's held up well. One improvement would be to make it comfortable for the lap. I fix this with a pillow.
I would recommend this to a friend- Pros mentioned:Usb ports
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to have my laptop at an angle in order to keep my neck from hurting. This has done the trick. I love the extra USB ports.
I would recommend this to a friend Rated 3 out of 5 stars
Cooling pad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan has stopped working purchased less than a year ago
No, I would not recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Does the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, especially for my laptop that had a habit of overheating with one fan down. This provides the extra degrees of relief needed.
I would recommend this to a friend









