Customer Ratings & Reviews
- Model:
- AWE81
- |
- SKU:
- 5570143
Customer reviews
Rating 4.1 out of 5 stars with 1156 reviews
(1,156 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Chill Mat+ Laptop Cooling System, particularly its cooling capabilities and the convenience of the built-in USB ports. Users appreciate the comfortable angle it provides for laptops, its lightweight design, and the ease of use. The noise level is acceptable to most, and the size is suitable for many users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does nothing at all. Scared it will fill my computer with chinese spyware if i plug it into it so i plugged it into to wall. Still gets my laptop hot.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat does not seem to be helping to cool your laptop. We are also very saddened to hear that you will not plug it into the laptop itself due to spyware fears. Though somewhat understandable we feel that you may find it works better and you will have more options that way. If you have any questions please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to help.
Rated 2 out of 5 stars
not so good mat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed like such a grreat deal. then it began making tons of noise and I cant seems to get it to stop. It is now pretty much useless
No, I would not recommend this to a friendRated 1 out of 5 stars
Chill Mat fan very noisy and was returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace a Targus chill mat that had gotten noisy after over 5 years of continuous (24x7) use. Some reviewsof this chill mat complained about fan noise for this item but based on my past experience I bought it anyway. The amount of noise from 1 of the 2 fans was worse than the noise from my old chill mat. It could easily be heard from other rooms. If I could have given it a rating of no stars, I would have.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this actually blows the hot air back into the laptop. It was getting hotter then normal.
I would recommend this to a friendBrand response from Targus Team
Posted .Hello, the fans are designed to circulate that air around the laptop. They are not designed to blow cold or hot air on the laptop but to circulate what is already there. We are sorry to hear that this fan is not working out for you. Our customer support team would be happy to help you find an option that would work better. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Rated 2 out of 5 stars
It will do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the best cooler. I had to take the first one back because it made noise. But it is better than nothing.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You would expect this to work better than it did. I quickly returned this product as it didn't do what it was built to do.
No, I would not recommend this to a friendRated 2 out of 5 stars
Great product at a low price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But unfortunately i returned this product i choose i no longer needed it.
I would recommend this to a friendRated 2 out of 5 stars
No separate on/off for fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return - use it for voice work so the room has to stay quiet. This didn't have a separate on/off for the fan.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful pad.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It made my laptop run upwards of 105°c i dont reccomend for cooling
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear this. Please reach out to our customer support tea at 87-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would like to learn more about the issue with the chill mat.
Rated 1 out of 5 stars
Not Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fans located underneath started malfunctioning about 2 weeks in.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the fans stopped working correctly. Our chill mats have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They are happy to look into this for you.
Rated 1 out of 5 stars
Loud and useless.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not fan controls, loud and the air is weak. For the price. Not even worth it. I do not recommend.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that this chill mat appears to not be working for you. No, none of our chill mats have fan controls. However, they should not be overly loud. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to go over all options with you.
Rated 1 out of 5 stars
Weak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this hoping itd help cooling my razer 15 just a bit but i saw no changes in temperature on my laptop at all would advize against it
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We're very sorry to hear that the Chill Mat you purchased was inadequate. Please note that gaming systems, especially when running high-graphic use games, can run very hot. The Targus AWE57US is specifically designed to work with these hotter-running systems. This would be the cooling Chill Mat that we would recommend.
Rated 1 out of 5 stars
Broke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great at first but starting making a loud sound as if the fan broke out of no where. Used very lightly
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat appeared to get loud. Our chill mats have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to help you with a possible warranty claim.
Rated 1 out of 5 stars
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was going to like this product, but I don't. I liked it for the sale price and for a few days after I bought it. However, that changed because every time I turn my computer on, the fan of this product makes a loud and annoying sound. I am not satisfied with it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Regret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Targus - Chill Mat+ - Black.,only last a few days and stop working/keeping laptop cool.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too weak quality and over price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't recommend it for its quality. Hidge can't hold a heavy laptop and its plastic. It is an odd set up to lift the chill mat.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the chill mat did not meet your expectations. Please feel free to contact us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. Our customer support team would be happy to answer any questions that you have.
Rated 1 out of 5 stars
Loud, poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all with this mat, it is very loud under normal conditions and sometimes one of the fans rubs against something as it is spinning and makes a horrible noise. The tilt feature is poorly designed, both sides of it elevate separately and are a pain sometimes to get them on the same level.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not the best design product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 2 weeks and one day I plug it into my laptop and it shows an error message that usb connection.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that you got an error when plugging it in. Please contact our customer at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to help you with this.
Rated 1 out of 5 stars
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Fan quit within 2 months. not impressed at all
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the fan quit in such a short time. These chill mats have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to look into a possible warranty for you.
- Pros mentioned:Noise level, Usb ports
Rated 4 out of 5 stars
So far, so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This chill pad seems to work as advertised. Fans are good, quiet. Unit is sturdy and the ability to alter the angle is nice. It lies flat enough to not be a nuisance while using on a desk. While the power supply would have been nice to supply with the package, the need for it totally depends on the power output of your laptop's USB port. It DOES work without the power supply. I am using it to run my wireless USB mouse just fine and it is not only providing signal but is also CHARGING the extra battery I have for it. If the USB hub is not working for you, it means your laptop's USB port is under powered. Not unusual. Do not know how many devices it could power at once, but really I just needed the one since it takes one away from the laptop, so all is fine. Would have been nice if the rubber pads were larger to touch more of the bottom of the laptop to hold it better, but my 15.6 WS HP laptop is being held fine with this pad. The bottom "lip" could be a little bigger as well for the same reason.
I would recommend this to a friend









