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Customer reviews

Rating 3.9 out of 5 stars with 2743 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers have good things to say about the Chill Mat+ Laptop Cooling System's cooling capabilities and the convenience of its extra USB ports. Many appreciate its adjustable angle and height, making it comfortable and versatile for various uses. However, some customers express concerns regarding the product's build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,743 reviews
  • Rated 3 out of 5 stars

    Great for someone else.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the fans underneath I feel it still get's to hot when having on your lap. To me was a waste of my money I got it to keep my lap cool not the laptop still getting hot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Targus Chill Mat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to adjust height of angle. The fan is very loud which is annoying and can be heard when on Zoom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps it Cool!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chill mat! It has an adjustable top and a lip to hold my laptop in place. The fan keeps my laptop cool and that is exactly what it is supposed to do!

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 2 out of 5 stars

    Chill Mat+ Laptop cooling system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work this well. It isn’t that sturdy and it doesn’t stay in place for more than a minute or two.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that this product did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 5 out of 5 stars

    Has performed flawlessly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it a little over a month and use it every other day if not every day. We are very happy with its performance and are very pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the laptop cooling system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chill Mat + Laptop Cooling System with the 4-port USB Hub is Very Nice -- the Only thing that I wish could be improved on is that it is a little loud - but all in all - it helps the laptop stay cool during long periods of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my Mac book. I use it for my photography business and my computer was getting very hot, with the cooling pad I have not had any heat issues since I purchased it. Great product and light weight.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your lap cool, but does not cool the laptop. For laptops that generate high heat, this is good for the user if the device is on your lap or on a soft surface like a couch or bed where air flow is impeded by fabric and uneven airflow due to uneven airflow, but that is the design limit. Also, the price is nearly double for other cooling systems that actually cool, and also have temperature indicators and thermostatic control.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Chill Mat+ Laptop Cooling System with 4-Port USB Hub did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 2 out of 5 stars

    High Pitch Coil Whine and Lackluster Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop cooling pad is not great for a MacBook Pro 16". Having the 2019 model with the i9, it runs pretty hot during intensive tasks. Perhaps it is the design of the MacBook, but the cooling fan seems to get choked off when the laptop is on top of it. As such, there is almost now air moving across the bottom of the laptop which ruins the point of having a cooling pad.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that the Chill Mat+ appears to not be working well with your MacBook Pro. You can reach out to our customer support team at 877-487-7487 Monday thru Friday 10 AM to 7 PM EST and they will be happy to assist you. Targus

  • Rated 1 out of 5 stars

    NOT FOR ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a new computer so I needed a new chill mat, had lot's of features a a great brand, but had to return it because it sounds like a jet plane at start up and a bet less noise after start up, but it wasn't for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty noisy, other than that the fans do push enough air to keep our zen book duo pro cool enough while gaming. But again. Its pretty loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy mat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mat is working but it's very noisy. I hoped that this annoying noise will disappear but it's still there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best chill pad ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased chill pads in the past and was never really impressed with the fan speed nor the air temperature. Instead this chill pad has a good fan speed and the air is actually cold which works wonders with the laptop resting upon it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Previous Targus cooling owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a previousTagus cooling stand. They were previously made more sturdy. Now all plastic. Sold to me to work with MS Pro4.... may work well with a regular laptop. Does NOT work well with MS Pro4.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive, but that's all that was there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to raise my laptop, so I went to Best Buy. There was not a great selection, in fact, this was the only one there. Made by Taurgus, it is cheaply constructed-- all plastic, but expensive--$50.00. Has a fan system, but doesn't necessarily reach the vents on the bottom of the laptop--it depends on which laptop you have. 4 USB extra ports on back (don't use them), but they are all USB 2.0. Too bad they didn't put in some USB 3.0. I bought it because I had no other choice at the time and needed one quickly, and I guess it does the job for now.. Next time I will just go on-line.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop and stand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fans are very noisy. The computer is sold as a laptop, but puts out so much heat that it will burn your legs if you balance it on them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect. The adjustable tilt feature is terrific. My gaming laptop stays nice and cool all day long now. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 1 out of 5 stars

    Could’ve been great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t want to give it one star but for the price to quality ratio, it’s a rip off. It’s a full plastic device and no control over fan speed, and on/off portions. The USB hub is nice but not worth paying extra for. If this was all mettle and at least had on off switch that would make it 100 times better. (Pay less for a different product)

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Chill Mat+ Laptop Cooling System with 4-Port USB Hub did not meet your expectations. We would be happy to suggest a different product that will better meet your needs. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. It helps keep my new computer cool. Also, the extra USB ports are great for plugging orher items up so it is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to keeping your cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chill mat and cooling device is great addition to keep you machine running at a safe temperature. For the gamer that likes to grind hard this product will give you more hours of game time.

    I would recommend this to a friend