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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2743 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers have good things to say about the Chill Mat+ Laptop Cooling System's cooling capabilities and the convenience of its extra USB ports. Many appreciate its adjustable angle and height, making it comfortable and versatile for various uses. However, some customers express concerns regarding the product's build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,743 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps you cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive a commercial truck and resting my laptop on my lap or my belly laying down, it would get very hot, Dell G7 15. THIS THING WORKS GREAT! Recommend it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Things I did not know....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the item and reading the box....I did not open the item at all. It seems that you can get an external power supply to use the USBs. Just in case your laptop is not powerful enough to supply power to them. Returned item due to this...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good concept but not a quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked fine for a couple of months but then the fan started to make a horrible noise once connected, after a while it quiets down but I’m thinking that it’s going to quit on me any day now. Obviously not a quality product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The extra usb ports are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product does what it says it does and the usb ports are a bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cool pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement and couldn't be happier with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked really well until recently it started making weird noises but it still gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Average I guess

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my HP creator studio laptop. I sometimes crypto mine so, this keeps it fairly cool while it does.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item, needed to upgrade and got great deal on this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job, but loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what I need it to do—keep my laptop from overheating. The only issue is that it’s loud. I had to get used to typing on an incline, but other than that, I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Great tool for laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a laptop that would overheat without space below the laptop. Since the start of using the Targus - Chill Mat+ Laptop Cooling System With 4-port Usb Hub, NO OVERHEATS. The 4 port USB hub also adds needed USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used chill pads with my laptops. And finding one that was dependable is always a chore. But the Targus does a very good job. It's nothing fancy, just a chill pad. Gets the job done!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    To noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it's efficient for cooling but it's very noisy. I waited too long to take it back.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Please contact our customer support team about a possible warranty. The chill mats do have a limited 1 year warranty on them. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. Our team will be happy to help. Targus

  • Rated 4 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell if it really works to cool down my notebook computer or not. I can feel the warm are coming out, but the computer still gets pretty warm. This seems to serve its purpose but is definitely quite a bit noisier than I would like.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks of use, it started making a loud racket when plugging it into the laptop. I now need to plug and unplug it multiple times for the loud noise to stop. Eventually it stops making the noise and runs quieter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps it all cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these 2 years ago for my 2 laptops that I use for DJ gigs to keep them cool during g long shows. Does the job exactly the way I need them to.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Laptop cooling dock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my wifes laptop running cool. if it is bumped the left fan seems to grind on the plastic case its in so not the best construction but it works. In my opinion not worth the 50 dollars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful but more flimsy than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chill mat plus is well priced for its capability, but that capability is somewhat limited when powered by the USB ports of older laptops. I strongly suggest purchasing the optional AC power adapter, if you are planning to use the Chill mat + with an older machine. The additional USB ports are extremely helpful to my tendency to use my laptop like a desktop when at home and then simply unplugging one USB connector when I want to pack it up an take it with me. Also, note that while typing with your laptop in one of the medium to higher viewing angles, your laptop and the Chill mat+ will tend to vibrate which can become slightly annoying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recently puchased a HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a flat chill mat, but I rather like this one because it puts the notebook where I can see and type on it more proficiently. A Bestbuy sales Rep, after hearing my complaint, suggested this one. I'm VERY happy with my Targus - Chill Mat+!

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 5 out of 5 stars

    Chill Mat+ for Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items works as described. I have some concern about the quality of the parts. I would recommend this product for a college or high school student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to raise my Tablet up closer to eye level because of my neck issues. This product has done a nice job of that and the cooling aspect is a nice bonus. So far it has been durable and is also lightweight but sturdy.

    I would recommend this to a friend