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Customer reviews

Rating 3.9 out of 5 stars with 2743 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers have good things to say about the Chill Mat+ Laptop Cooling System's cooling capabilities and the convenience of its extra USB ports. Many appreciate its adjustable angle and height, making it comfortable and versatile for various uses. However, some customers express concerns regarding the product's build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,743 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    good chill mat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a powerful laptop that I work on a lot in a high end 3D graphics program. Having this additional cooling is good for the unit as it helps to keep the insides cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Now the computer doesn't over heat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer laptop cooling pad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and is compact and does the job.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    last one didn't work, this new one is great, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its perfect for all laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory for laptops that tend to overheat.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjustability is great. So are the grips at the bottom of the cooling mat. What doesn't work is the fact the the fans are too high on the mat. The solid plastic below should have holes so the heat can escape. Bottom line is that it didn't keep my computer from overheating. I got a refund. I've had problems with other Targus products and won't be purchasing any others made by that company.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support Targus

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used during a 1300 mile drive from TX to VA. It kept a hot running Dell cool the entire trip. Over 8 hours of use a day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i was expecting but still works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this thinking it would work great to sit in bed with and watch my shows but its super uncomfortable to have on your lap. The fan isnt as strong as i was expecting and doesnt do too much cooling for what i can tell. Its really on good to hold your laptop up at an angle.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the chill mat is not meeting your expectations. This chill mat was not designed to be used as you sit in bed and rest it on your lap. Truthfully, due to that it may affect how well the fans work since it was designed more for tabletop use. If you are looking for something to rest on your lap I would suggest something like our soon to be released 18" Dual Fan Chill Mat with Adjustable Stand (AWE90GL). This chill mat will have a padded air mesh base provides cushioned comfort for your lap. Targus

  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    works well would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a replacement. the lift feature is perfect for what i need and the extra usb ports were much needed. little pricey but all in all was worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 2 out of 5 stars

    Useful Features, but Poor Cooling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. The two cooling fans aren’t very strong but are very loud. The only thing this pad has going for it are the 4 extra USB connections which help make this an effective laptop dock. But it will unlikely cool your laptop effectively. For $70, this pad is NOT worth it.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Chill Mat+ Laptop Cooling System with 4-Port USB Hub did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Pros mentioned:
    Angle

    Rated 2 out of 5 stars

    Not a good design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tilt feature is great. The fan is too loud. The unit does not come with instructions how to use the USB ports. I wanted to use them to communicate with the laptop. After three months I have not figured out how to do it.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the fan is loud and that you are not able to get the USB ports to work. Please reach out to our customer support team at 877-487-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to help you get the USB ports working and take a closer look at the noise. Targus

  • Pros mentioned:
    Usb ports

    Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjustable part is a little flimsy and the fans seem to be a little underpowered, but the USB hub is great. All in all, it does its job, but nothing spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device I would recommend it to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy only if on sale

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most part, it meets the expectations what the picture shows; but it is way too pricy (bought in Best Buy); There are many more different models and variety at much cheaper price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of us use this fan. The only problem is, after a while it becomes loud. It is a bit pricey, especially if you are replacing it every 3 - 6 months, because of the rattling noise it makes when used a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Use for laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for gaming laptop and am highly satisfied with performance. I take it with me when I know I am going to be using my laptop for a long period and am please with the cooling output.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice accessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my laptop you can send it into three or four different heights from high to low not to mention the fan really keeps my laptop nice and cool .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great cooling pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what it should. I’ve got a gaming laptop so it generally runs really hot but this really helps keep cool air flowing and definitely keeps the temperature down.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems kinda cheap. The feel and the leveling of the computer are ok but they aren’t what I’d expect. Fan always runs can’t turn off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed for the shape of the Mac book u need a angled surface but one of the fans makes a terrible sound if it's not level when it's started I think I may need to take it in to have it replaced but other then that it's perfect

    I would recommend this to a friend