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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 2743 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers have good things to say about the Chill Mat+ Laptop Cooling System's cooling capabilities and the convenience of its extra USB ports. Many appreciate its adjustable angle and height, making it comfortable and versatile for various uses. However, some customers express concerns regarding the product's build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,743 reviews
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Has several USB ports at the back. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    computer tablet lift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, helps with easing the view of the screen

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reliable cooler for a hot PC an I checked reviews an the staff pointed me in direction of the same one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This handy stand helps position my laptop nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Right position for any skill level. I would purchase as a gift for family members.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. So far so good! Cools down my MacBook Pro when it heats up

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually use this to keep a projector cool that we use with a golf simulator. It does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Height

    Rated 5 out of 5 stars

    Great for giant laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 17.3" laptop and needed a cooling mat and this one was the largest I could find and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my gaming laptop cool while playing League of Legend.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Kinda noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job but you can hear the fan working. Kinda annoying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described. Definitely keeps my laptop cool

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Doses exactly what I want.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. We bought 2 and have had no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Best Buy needs to offer more brands

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could I would give this a 0 star, and all Targus cooling pads a 0 star. First thing is that whatever the CFM is, it's not much. Second, it only lasted about 6 months. Third, it is way over priced vs quality, you can get a much better product for a third of the price. I would like Best Buy to carry more options in this category. Save money, get a better product, purchase a different brand.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      I am sorry to hear that our Chill Mat+ did not meet your expectations. We would be happy to look further into this for you. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. ~Targus Customer Support Targus

  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely versatile. Provides four usb port, which is very convenient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not quite what we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this thinking I could use this for my Surface, but it didn't work out. It might work well for a regular laptop though

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Really helped with cooling my laptop down.

    I would recommend this to a friend
  • Pros mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight, like the 4 port of it. Cools down my laptop pretty fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop cooling system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to tell you the truth i havent used it but once i been very busy but i do like the product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool and Powrfull

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly reliable and recommended, and it easy to use with 3 height levels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact it has extra USB ports as well as being adjustable. Doesn't keep the laptop as cool as I would as hoped, but does the job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If the fans were quieter this would a great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was really going to like this when I first put my laptop on it. The wide range of viewing angles from such a compact package is really pretty cool, I thought. That a some of the little touches like where the pads are placed and the lip at the bottom fit great with my laptop. Everything felt very snug and secure when seated properly. That all being said, it just too loud. Not only are the fans themselves a little on the loud side, but after 10 minutes or so of initial use, a faint whining sound emerged to create a chorus of noise. I liked the design enough that I was planning on exchanging it for another unit to see if I could at least get one without the whining noise, because I really do like the overall design, but after reading other reviews it looks as if the noise is a fairly persistent problem here. Too bad.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you. ~Targus Customer Support Targus