Customer Ratings & Reviews
- Model:
- 40S355
- |
- SKU:
- 6508872
Customer reviews
Rating 4.6 out of 5 stars with 601 reviews
(601 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality and ease of use of the 40" Class 3-Series Full HD 1080p Smart Roku TV, frequently praising the user-friendly Roku interface and affordable price. The convenient smart TV features are also highlighted, along with the TV's size and lightweight design. However, some users expressed dissatisfaction with the remote control and occasional software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Smart tv
Rated 4 out of 5 stars
Great Bargain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the money. Just what we were looking for.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
It is ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. The renote feels kind of hard to operate.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this television. I was going to use it as a third monitor but right how I am just using it as a tv in my office. Love that it is a smart tv and has the majority of the streaming apps I use. I will be buying another tv in this brand when I need one.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
TCL Customer Service not helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. No problem setting up. The remote control arrows were not working and TCL wasn't helpful. Had to order new remote from Amazon. Had to wait days to setup. Due to this issue, it's hard to recommend.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your remote. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great no frills, except ROKU access a plus.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen sharpness and contrast is good. ROKU remote forces menu access to allow the use of Verizon box and Verizon remote. Nice additional channels are available for free and/or purchase on ROKU. Legs are cheaply made but work. Hookups are on the right side.
I would recommend this to a friendRated 5 out of 5 stars
My 1st smart tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st smart tv and its great. Have had it for 2 years abd still good.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Roku tv is a decent buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television has a nice picture. Sometimes there is a lag time between the cable box and tv, but it may be the cable companys fault. Very easy to get to the streaming channels you want to see and the free Roku shows are nice.
I would recommend this to a friend Rated 5 out of 5 stars
One step closer to cutting the cord
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart TV. Did some research before buying to determine the best interface. Roku is great and so is this TV. That being said, I have no idea what the speaker sounds like. Sound comes through my stereo.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Roku tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has good picture and sound quality for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
New tv!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. I really like this product. Yayyyyyy!!
I would recommend this to a friend Rated 5 out of 5 stars
Streaming with a 40" Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second experience with a TCL Roku TV in a small room. The main TV is a LG set in the living room. Both are similar. I'm still learning and once we establish the channels we want to have available things are going well.
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going on 10th month of use. Pretty good product and in use regularly. 40 inch and 43 inch TCL roku would not make a huge difference. Go either way and you will be happy with your experience.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AGLTR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Okay for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, not the best picture and sound but an average tv for what you pay. I would’ve spent a little more money if I knew the picture and sound was like this. Too bad a display model wasn’t on the floor to review. But, still an overall okay tv.
I would recommend this to a friendRated 4 out of 5 stars
Great TV but not the best audio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, perfect for a smaller to medium size room. The Smart TV software runs much faster than our previous one. My only issue is the sound quality doesn’t seem to be as good as our previous TV, it doesn’t sound as full. I’ll probably end up getting a sound bar or speakers at some point.
I would recommend this to a friendRated 5 out of 5 stars
Tv review and broken screen
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv but my screen broke and I’ve been trying to get it fixed. I would like another one like it because I like this tv.!! But Best Buy said my geek squad plan won’t cover so now out a tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Not my favorite. But picture quality is great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great for a small tv. But the responsive of the remote and the menus are extremely delayed, menu is not as intuitive.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi KaroonL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your remote. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Best deal
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son to watch soccer matches and for his PS5. He loves it. Obviously the picture quality is not the best; for that you need to pay more for a high end product.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Hmsl,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Roku Me 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually my 3rd TCL Roku TV in the house. I like that you have everything right there in one spot, movies, music, favorite streaming channels. So I have them in 3 rooms in the house.
I would recommend this to a friendRated 5 out of 5 stars
Great TV value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, can't believe I got this much TV for $140. Obviously not for a home theater but I put this in my barn so I can have the game on when I'm working out there.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi gspdave45,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Roku TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly and comes with access to many different streaming services. User interface is very simple and easy to use unlike many other newer TV's. Great quality for the price.
I would recommend this to a friend