Customer Ratings & Reviews
- Model:
- 40S355
- |
- SKU:
- 6508872
Customer reviews
Rating 4.6 out of 5 stars with 601 reviews
(601 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality and ease of use of the 40" Class 3-Series Full HD 1080p Smart Roku TV, frequently praising the user-friendly Roku interface and affordable price. The convenient smart TV features are also highlighted, along with the TV's size and lightweight design. However, some users expressed dissatisfaction with the remote control and occasional software issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TCL Roku TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture, but have had some issues with using cable
I would recommend this to a friend Rated 5 out of 5 stars
James F
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Setup, If any questions TCL support had prompt responses
I would recommend this to a friend- Pros mentioned:Smart tv
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a great value as we were needing a small smart tv
I would recommend this to a friend Rated 2 out of 5 stars
GET PROTECTION
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV. I bought this TV brand new in November of 2022 (5 months ago). Today (04/22/23) the TV randomly stopped working, even tho i was watching it this morning. My TV started to glitch, so i unplugged the TV to see if that would make a difference… made things worse. I also tried a different cord to see if that was the problem, it wasn’t. Think i was sold a bad TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JordanA,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Average
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay television for a extra bedroom. Not crazy about the setup.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bigrez,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to beat this tv for price and picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Enjoying the shows
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and love the shows Available for free!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
A good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price, and the Roku interface is as easy to use as any smart interface.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and overall is fairly easy to navigate.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was perfect for my grandfather, easy to use and
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Noice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noice it works gud and is nice and cool really cool.
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Wireless tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good smart tv for a condo that only has one cable box
I would recommend this to a friend Rated 3 out of 5 stars
No seems to like this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sits in the living room no one watching this tv....no one
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BruceJ,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Without more information, it is difficult to understand what you may be seeing or experiencing. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
tcl crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.freezes frequently. i'm talking sometimes 8 or 9 times in a day. it's not my internet connection. it's slow to startup when i turn it on. starting to regret purchase.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi rclyburn,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Pixel was bad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this tv but had trouble with pixels within 3 months of purchase
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jasmine,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far. If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Lit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everythjng about the tv was great! Thought a 40 inch TV was going to be bigger though. The stand we put it on was pretty huge so i think that messed with it. Would probably recommend a 43 inch next time! Other than that it works great!
I would recommend this to a friendRated 5 out of 5 stars
Roku TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Roku TV and the setup was very easy. I did the curbside pickup, and it was ready on time with no hassles.
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Good for my young daughter.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Son doesnt leave room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect fit....Santa understood the assignment and some
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Emory,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Worst Brand Ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the 2nd TCL I have purchased. Both suffered fatal problems within 2 months of purchase. The first one purchased 3 years ago lost its audio and the tech people were never able to revive it. The second one was purchased just two months ago. The Geek Squad just left. They were not able to revive the set. Just two months after purchase, the set would no longer turn on or produce a picture. The Geek squad was able to get it to turn on finally but couldn't get any kind of menu or picture to materialize. They recommended that I return it to the store to get my money back to apply towards another TV. The next one will NOT be a TCL. When you purchase a brand a brand of TV twice in 3 years and neither lasts more than a couple of months, it's time to say goodbye to that brand forever.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi PamelaG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support