Customer Ratings & Reviews
- Model:
- 40S355
- |
- SKU:
- 6508872
Customer reviews
Rating 4.6 out of 5 stars with 601 reviews
(601 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent picture quality and ease of use of the 40" Class 3-Series Full HD 1080p Smart Roku TV, frequently praising the user-friendly Roku interface and affordable price. The convenient smart TV features are also highlighted, along with the TV's size and lightweight design. However, some users expressed dissatisfaction with the remote control and occasional software issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Cheap, but not worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is perfectly fine…when it works. I specifically bought this tv due to Roku’s private listening function, which is unreliable at best. Had to go to Reddit and thankfully someone was able to help me get the function to work with a work around. Now I’m up and typing this review at 4 am because my TV has begun talking in its sleep. The tv will have long been off but will begin speaking in the middle of the night, with no picture on, I assume using the Live TV app, because the sound is often news. Doesn’t work when I want it to, works when no one wants it to… I can’t get back to sleep.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Andrea,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first TV went out after 2 1/2 days. Just would not turn on. Took it back to the Best Buy store and they could not get it to turn on either, so they gave me a new one. So far, 2nd TV is working well.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this tv for a good price it was a open item works just like every other tv but for a low price
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tlc Rokus are excellent tvs for simple streaming ! I habe one in my kitchen and this one in my home office. Well worth the price!
I would recommend this to a friendRated 5 out of 5 stars
Yummy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s yummy and more delicious yummys and yummys and more delicious food and I am hungry!! Where is my food
I would recommend this to a friendRated 4 out of 5 stars
Good For The Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV for streaming. There are no on/off buttons on the TV. Everything is controlled with the remote. Audio is well below par.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for our daughter and son-in-law for their bedroom. They love it! Good value!!
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for my child's room with all the app he needs for the things his viewing pleasure.
I would recommend this to a friendRated 5 out of 5 stars
Loves Her New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 96 year old Neighbor is enjoying her new TV. The guys who set it up were great too!!
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good i loved the TV. It was s gift, very pleased. I would refommend trying the used
I would recommend this to a friendRated 5 out of 5 stars
TV is EXCELLENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. No problem in installing it w grandson for my mom in law.
I would recommend this to a friendRated 4 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price,easy set up,this was a great chioce ,will recommend
I would recommend this to a friendRated 2 out of 5 stars
Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv pictures is poor quality I thought it would be better
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi EddieE,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great sound, and picture for a great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Great price. Works perfect in vacation rentals.
I would recommend this to a friendRated 5 out of 5 stars
Tech room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even works with our security Nooie garage and door security cameras
I would recommend this to a friendRated 4 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent deal. Sound could be better. Overall great deal. I’m happy to set up
I would recommend this to a friendRated 1 out of 5 stars
Worse hdmi ports ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWARE!!! The hdmi ports on this tv are horrible and will not keep the hdmi plugged in like every other tv ever. It has been nothing but problems and has actually damaged three hdmi cords.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DustinK,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
buyer beware
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality of picture was terrible. The picture looked like it belonged in the 80's. The best part about it is it burned out after 4 months. Do not buy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. - Joseph
Rated 3 out of 5 stars
Limited apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. The limited apps is what makes this a 3. I have spectrum TV and Vizio doesn’t support. (This is just one app) So I have to use Fire stick to watch all other apps and cable.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SMCD,
Thank you for taking the time to provide your feedback. This TCL Roku TV does indeed support Spectrum TV. You can go to channelstore.roku.com/browse to see what streaming channels and apps are offered through the Roku Channel Store. To search for a specific channel you would simply want to enter that information into the search section. Hope this helps!
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
Lasted less than a day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About an hour into watching tv on the first day I got this, the screen began to flash and a large white vertical bar appeared on the screen. This never went away. Just total cheap junk.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support