Customer Ratings & Reviews
- Model:
- 43S434
- |
- SKU:
- 6449500
Customer reviews
Rating 4.2 out of 5 stars with 509 reviews
(509 customer reviews)Rating by feature
- Picture Quality4.4
Rating 4.4 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the 43" Class 4-Series LED 4K UHD HDR Smart Android TV's picture quality, price, and easy setup. They appreciate the excellent image quality, affordability, and user-friendly installation process. While some users have concerns about screen issues, remote control size, short lifespan, refresh rate, and durability, the overall positive feedback suggests that this TV offers great value for its price range.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
TC L. android tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen does not turn off I have to unplug it every night The worst tv I have ever bought
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Cyndiwalsh1,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
dont buy this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a good picture, not real user friendly. Not worth buying>
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi snoot,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the t.v for a day and when I went to turn it on the t.v flicker and we had to return it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Keo718,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Tv size
Rated 1 out of 5 stars
The best!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Vizio and my boyfriend accidentally broke it while he was removing it from the wall mount. He ended up replacing my tv with this one. I was nervous never heard of TCL and it ended up being wayyyy better than my last tv. Thank you bebe!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Vale,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad TV. Picture quality isn’t the best but you get what you paid for.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GANGSTABP9,
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Pretty Meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good tv, you get what you pay for. Don't expect much or have high hopes.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Djmoore96,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant issues needing to unplug the device then sometimes the issue would be fixed. Currently, the TV is stuck in headphone mode and won't play audio. Spend a little more money for a better TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Rated 2 out of 5 stars
Tv screen not awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good tv. Only problem is that when I turn it off the screen stays on dimly and flickers. I’ve tried a couple things to fix it with no luck. I lost the receipt so no returning it. I have to unplug it to make the screen go completely dark. And plug it back in when I want to use it again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
TCL - 43" Class 4-Series LED 4K UHD HDR Smart
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we bought TV had an issue when turn it on lines appear half on the screen as if it's broken and after turn on and off again few time the screen goes back to normal. My daughter is not happy, she keeps complaining
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jolie,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Failed after 13 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV failed after 13 months, one month after warranty expired. TCL did nothing to help me. It's the second TCL TV I've purchased and both lasted less than 2 years
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AaronWolf,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a 1-year parts and labor manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Good TV for watching movies horrible for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money the TV is not up to par with some of the others that are out there not to mention it was marked down drastically and we after I purchased which I purchased during the cyber sales so I'm kind of confused how that works
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mb1987,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
A warning to those using the optical audio output.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television with the intention of using the optical audio output instead of the TV's built-in speakers. The optical audio output works except for the fact that there is no option to mute the speakers on the television without having to manually turn the volume all the way to zero, which results in an annoying speaker icon being displayed on the bottom right hand corner all the time. This is a huge over-sight to an otherwise good TV for the price, but is unacceptable to those of us who wish to use a sound bar.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Alan,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Tv Lines
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has vertical lines when i turn on. I have to I unplug it after i turn it on to have l Iines go away. I have been out of town with work and now itsbno longer returnable. Unhappy witg this
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV Broke After 5 Months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV in July for my son, and now it no longer shows a picture. Pressing the power button on the remote shows that the TV is turning on by the illuminated white light turning off, but it's a black screen. Tried unplugging it from the wall to drain, and when turning it back on, it quickly flashes the red TCL logo, and then goes back to a black screen. Pressing buttons on the remote does nothing. No menus. No sound. Nothing but black. This wasn't the most expensive TV, but I would expect it to last LONGER THAN 5 MONTHS. Stay away.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MrFutueFyre,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Locked up in menu’s day one. Very slow response and honestly annoying to use. Picture was ok but you can buy a better brand for 20$ more. Returned and bought a Samsun for 80$ more
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Allan,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL= Terribly Complete Letdown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bluetooth, no chromecast, no internet even with ethernet connected...not even hardwiring to hdmi would work... had this tv less than 24 hrs and riddled with disappointment...tried calling tcl tech support several times only to be met with instant busy signal...not even able to face their own consumers...zero stars for this purchase. Someone forgot to connect something internally... probably factory rejects they had laying around trying to fill the supply chain gap post covid...what a horrible let down...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Geek Squad sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My product has had issues since day one, it still does. I purchased the geek squad protection plan, after multiple phone calls starting at the store, ending possibly in pakistan, I got no where. Somewhere along the line after debating "in home service" was the reason I bought said protection plan, I received multiple emails and a phone call about my service appointment with a Florida address, I live in Missouri! Your service policy is the worst ever.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Only good for a kid or camper etc.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is poor. Dark in on corner vs rest. Very slow to boot up. Forces you to sign up for TLC account so they can track you.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ryancmor17,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Not Happy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV for 10 months, now doesn't even come on and no status light. I was happy with the TV when it worked.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Frank,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Video playback is limited
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you use Plex don't bother. Video playback is limited. Sound with ARC sound bar cuts in and out.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Brodieman,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support