Customer Ratings & Reviews
- Model:
- 43S525
- |
- SKU:
- 6358904
Customer reviews
Rating 4.4 out of 5 stars with 1415 reviews
(1,415 customer reviews)Rating by feature
- Picture Quality4.3
Rating 4.3 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, Roku integration, and gaming experience of the 43" Class 5 Series LED 4K UHD Smart Roku TV. They appreciate the amazing picture quality, simple setup, affordability, convenience of Roku's built-in streaming platform, and its suitability for gaming. However, customers are negative about the remote control's cheap feel, concerns about durability, reports of screen issues and short lifespans, and the color quality.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
You Get What You Pay For
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please don't buy this TV expecting to experience the full glory of UHD at a bargain price. This TV doesn't have the brightness and dynamic range for a real UHD experience. I bought this TV knowing it in advance. I use mine as a TV and game console monitor. Out of curiosity, I did set it up beside my LG OLED and Samsung UHD TVs and this TCL simply is out of it's league. Surely, it has a nice subset of features for its price. But if this is how you experience UHD, you're missing alot. If UHD is your goal, step up to 6 series, or a mid to high range Sony, or Samsung. A LG OLED would be another great choice. Simply put, this TV doesn't have the ability to display good quality UHD, just good specs for the price. You're not going to get a class competitive display for peanuts.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Trouble with Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am now enjoying my TV after a rocky start. Neither Best Buy nor T C L seemed to know anything about this TV. I had trouble with the remote not working unless you were standing directly in front of the TV. TCL told me you needed to be no more than 6 feet from the TV. I’m not sure how many people would sit that close. I went back to Best Buy and they said I needed to buy a better remote for $75. I also was having trouble with my cable box and Spectrum came out to fix that. He got everything working The remote sensor was being blocked by the sound bar. This was set up by the Geek Squad.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Srtt,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your initial experience. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good quality for the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the money. Not sure how much mileage we will get out of the built in roku. At some point the OS upgrades will demand more then the built in hardware will support.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Solid...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid value. Good options. Decent picture. I've always like TCL Roku TV's. We have them in every room in the house, that being said, it's time to update the tired interface and the remote is horrible.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Overall Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: Overall this is a great product, picture and sound are just awesome. Size is just perfect for a bedroom setup. Get Geek Squad 2 year plan right away. Only Con: At some point you will experience the Black Screen Issue. It is a on going technical issues with all TCL TV’s.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome budget 4K tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My expectations have been exceeded. This is an awesome 4k tv to pair with a PS4, and I’m also using it as a monitor for a hackintosh. It even handles PC gaming pretty well, even with the low refresh rate.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very good performance for the price 30 days in.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good color and images for the price. Convenient smart features. Cost cutting shows in somewhat flimsy connector sockets and the lack of a swiveling base. No problems at startup. Time will tell about durability.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Stunning display and feature set for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a fair amount of research on this tv before choosing it and found it to boast a moderate feature set along with one of the most accurately colored screens. For the price, I think it is fair to say this tv has the best valued performance of any tv on the market.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great picture but problem!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read several TV reviews and decided to go with this TCL. The clarity and colors of the tv is amazing. I enjoy the ease of the Roku small controller to get Netflix, Hulu, etc. However, I am only giving 3 stars because within 3 weeks of owning the tv, there were horizontal 1/4 “ black lines approximately 3” apart all across the tv. I turned the tv off to get my full picture back, it didn’t work. I unplugged the tv, that didn’t work. The next morning, I was planning to take tv back but when I turned tv on the full picture restored. I have a 5 yr warranty on tv, hopefully, the problem will not happen again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Annette,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. We're glad to hear that it is working properly again. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture but I'm disappointed that I can't use my xfinity remote for everything. I have to use the TCL remote to turn the TV on, off & adjust the volume & then use the xfinity remote to change channels.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Simple to setup and use, everything is integrated to the Home Screen. Seems tighter than my older tcl. I’d recommend it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TELEVISON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new smart television. It's user friendly and I found it very easy to learn how to navigate the Roku system. This television has a great picture and sound and I've had no problems with it. Thank you for all the help in the store on my new purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
perfect size TV upgrade for bedroom wall,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size TV upgrade for bedroom wall , with all the streaming services easily accessible, Series 5 delivers a great picture as well as sound , Priced so well , bought the Series 5 instead of the lower priced Series 4
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect size for a guest bedroom.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my mother in law suite that I had renovated and it’s perfect. We hung it on the wall to allow more floor space. Looks awesome! Easy to program plus it has Roku built in so all the paid programming can be easily added. Pricing was cheap for the size.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Recently cut the cord and use the TV in my bedroon. The roku system makes it easy to navigate streaming. Set up of the TV was straightforward. Picture is good, sound is good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Surprisingly good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really surprised by how good the picture was on this TCL TV. I have a 65" QLED Samsung, and the picture on this TCL is far superior. Having Roku built in was an added bonus. The only thing that wasn't impressive is the speakers, but a cheap soundbar fixes that.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV, I think TCLs are the biggest bang for the buck as far as flat screen TVs are concerned. The picture quality is amazing, Unfortunately I didn't have the option of android Tv for the size of my TV, but it is still a great purchase
I would recommend this to a friend - Pros mentioned:Roku
Rated 4 out of 5 stars
Bedroom tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a bedroom. it’s definitely a decent television. I like the Roku built-in feature. If you’re looking for a great middle of the road tv that is not expensive this would be a great choice.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second TCL Roku TV and I loved. Great picture and sound. The best is the price I no have to expenses a lot of money to get a tv with 4K, HDR, Smart, etc with great resolution and clear picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very nice TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV for the bedroom after seeing a similar one from a relative. The picture is great, the options are many and so far it has performed well. Set up was very easy as you are walked through every step. Hopefully it will last as most things today just do not.
I would recommend this to a friend

















