Customer Ratings & Reviews
- Model:
- 43S525
- |
- SKU:
- 6358904
Customer reviews
Rating 4.4 out of 5 stars with 1415 reviews
(1,415 customer reviews)Rating by feature
- Picture Quality4.3
Rating 4.3 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, Roku integration, and gaming experience of the 43" Class 5 Series LED 4K UHD Smart Roku TV. They appreciate the amazing picture quality, simple setup, affordability, convenience of Roku's built-in streaming platform, and its suitability for gaming. However, customers are negative about the remote control's cheap feel, concerns about durability, reports of screen issues and short lifespans, and the color quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
A Great TV!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV for the money. Highly recommended!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture quality good for movie games sport event
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's thin, light, inexpensive, and has everything we need.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality, easy to set up. Bright screen
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Works well and has a very sharp picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works very well and has a very sharp picture.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and high value to cost. Would purchase again.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 2 out of 5 stars
TCL - 43" Class 5 Series LED 4K UHD Smart Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like anything about this TV other than it being light weight and so super easy to set up. The color wasn't sharp like the Insignia TV I was replacing; it was just dull and nothing I tried would correct it. I had never owned a Roku TV and definitely didn't like that this TV's remote had no numbers on it to change channels. I use an indoor antenna and it was so frustrating to have to scroll through the channels rather than pressing numbers. Best Buy made it so easy to return it and I ended up getting their Samsung 58" Smart TV and I couldn't be more happy!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this to see how we could further assist. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, at an awesome price! Highly recommended.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the best TCL LED that we bought at Best Buy!
I would recommend this to a friend Rated 5 out of 5 stars
Nice for gaming!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for son to game on. He loves it! Would buy again
I would recommend this to a friendRated 5 out of 5 stars
Way more than I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the tv mainly to get Acorn tv for my friend who loves it and is a frequent visitor and I didn’t want her to have to deal with another remote. I liked it so much that I replaced my ancient Sylvania with a 32” one for the master bedroom. They work great and were no problem to set up with the provided tutorial.
I would recommend this to a friendRated 5 out of 5 stars
TCL TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean looking display. Everything about the exterior of the TV looks very nice too. There is a small white ring light around the power button on the bottom right side of the display that stays on even when the tv is off. Kinda wish I knew about that. But good audio and a great display.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL TV 43"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent. Very nice picture of quality.
I would recommend this to a friend Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent For Gaming. Great TV Fpr the value.........
I would recommend this to a friendRated 4 out of 5 stars
Would have been 5 if had a better remote....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price - wish the remote was better though. Also had a few issues with the internet dropping meaning I have had to set-up the connection again. Though I had this issue with my last Roku TV too, so maybe a ROKU issue
I would recommend this to a friendRated 5 out of 5 stars
TCL 43" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked into both the 4 series and the 5 series, and the display on this one is far superior if looking side-by-side. My other tv completely died and this was definitely an upgrade. I also love that Roku is built in because I have way less issues with Roku than the amazon firestick system.
I would recommend this to a friendRated 5 out of 5 stars
Used as a computer monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to be used as a combination television and live streaming monitor. Very happy with the quality and value it has provided as a television. As a computer monitor, I would have purchased the 40" instead. Just a little to big to be on my desk. Otherwise this is an excellent purchase.
I would recommend this to a friendRated 3 out of 5 stars
Good but not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice TV but im not real happy with the color and how some shows just look flat. Some shows really look nice but others look like there is a piece of film over the screen and it makes it look dull. For a 4K TV I'm not that impressed. Even when watching 4K movies i just can't get the colors to pop and look good. Plus i did not realize it was a Roku TV. So you always have to have that remote. When you turn the TV on it starts on the Roku home screen so you have to use the TV remote to switch to what app or your cable box that you want to watch. Its a bit of a pain. But thats on me for over looking that about the TV.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Buster,
Thank you for taking the time to provide your feedback. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Additionally, you can access expert picture settings by downloading the free Roku mobile app on a smartphone or tablet. The Roku mobile app works as a remote and allows you to access additional features like voice search, private listening, expert picture settings, and more. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Terrible audio lag
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great. However the audio lag is awful. Speakers are junk as well. Spend the extra and buy a Samsung. If you are buying for the roku just buy the roku stick.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ct220.
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with audio sync on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Screen
Rated 2 out of 5 stars
On the fence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this was a replacement TV because my previous TV back light went out. The second week I had this TV I turned it on and there were big black bars going vertical on the screen. I am plug the TV and plug it back in the bars were gone. Less than two weeks later I turned it on, the TV is normally reviewed with TLC on it, This time it was green. So I turned it off wait five minutes turn it back on and it was back to normal. I don’t know what’s going on with the manufacturing of these TVs nowadays but we are paying a lot of money and the TV should work.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Slk7,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support

















