Customer Ratings & Reviews
- Model:
- 43S525
- |
- SKU:
- 6358904
Customer reviews
Rating 4.4 out of 5 stars with 1415 reviews
(1,415 customer reviews)Rating by feature
- Picture Quality4.3
Rating 4.3 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, Roku integration, and gaming experience of the 43" Class 5 Series LED 4K UHD Smart Roku TV. They appreciate the amazing picture quality, simple setup, affordability, convenience of Roku's built-in streaming platform, and its suitability for gaming. However, customers are negative about the remote control's cheap feel, concerns about durability, reports of screen issues and short lifespans, and the color quality.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great Warranty Service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this TV. Unfortunately, it went out after 3 months but TCL refunded my purchase under warranty and I purchased a bigger one
I would recommend this to a friendRated 5 out of 5 stars
Good TV for the Price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Only issue is once and a while Netflix or another service can’t be accessed. I know it’s not an internet issue because other apps on the TV still work.
I would recommend this to a friendRated 4 out of 5 stars
Cool Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV- love the Roku Feature. The only drawback is the big power button on the front- so the grandkids keep hitting the button.
I would recommend this to a friend- Cons mentioned:Screen
Rated 2 out of 5 stars
Black screen after 20 months and no fix
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At 20 months after purchase got a black screen. No video just audio. Of course manufacturing warranty just a year so no help from them. Did all the troubleshooting tips found for tv and some from utube to reset with remote. Nothing worked so now nothing to do but buy a replacement tv for my granddaughter
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to move between the garage and front porch. It was inexpensive but works perfectly and easily. It streams everything I’m interested in and is exactly what I was looking for.
I would recommend this to a friendRated 4 out of 5 stars
Great value tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for bedroom use and colors are great, the sound can kind of muted and low but I guess all thin tvs are like that these days .
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing purchase for a bedroom or small apartment television. Great for someone looking to get 4K ready TV.
I would recommend this to a friendRated 5 out of 5 stars
Great product, competitive pricing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What impressed me the most was my salesman. He appeared to be very knowledgeable, and took the time to answer ALL my questions. Oh... and I’m happy with the TV too! Lol!
I would recommend this to a friendRated 5 out of 5 stars
Good inexpensive TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price.Some colors look fake Sometimes. Just opened the box today and set it up. I will look into setting the color later. For the price it is great for our first smart tv.
I would recommend this to a friendRated 5 out of 5 stars
A very nice TV for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the conditions that your employes must work under these Virus days, everything went very smooth. The sales person was quite helpful and everything was handled in a timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks beautiful and was a snap to set up. Love that my favorite channels are available including Apple TV+. Bought as a gift for mother who needed a TV in her bedroom.
I would recommend this to a friendRated 3 out of 5 stars
"OK" Tv, Not great, but will do for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are odd on this TV. Most of the time there is a very subtle orange tint on the screen. I've tried many different setting, some even from websites tauting "the best" settings and nothing seems to make a difference. This a bedroom tv for me, so for 300 bucks i paid, it will do for my purposes. If you're wanting this for a main blockbuster movie watching tv, spend more and get better results. Just my opinion.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sons room. He’s an avid gamer and the graphics look great. Also we stream Netflix and Hulu and it works perfectly. Great all around television for the money.
I would recommend this to a friendRated 5 out of 5 stars
Only needed one explanation of how to use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience both purchasing and the installation process went smoothly.Mark & Chad were courteous, efficient, and helpful with the installation. Couldn’t be happier.
I would recommend this to a friendRated 5 out of 5 stars
Great 4k tv at price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get 4k plus the series 5 has more bells and whistles and the price and size are perfect for a bedroom or den, I have mine in my man cave and I love it, plus it has roku built in
I would recommend this to a friendRated 5 out of 5 stars
Good choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am an Xfinity customer that was looking for a good tv to replace the dinosaur tv I had and have it work without needing to rent the box from Xfinity.
I would recommend this to a friendRated 1 out of 5 stars
Sticker glued to screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read other reviews that reported stickers affixed to the screen, but purchased this TV anyway believing that the issue was a fluke. Unfortunately, I got one, too. After waiting in line for an hour to pick up the TV, I was really disappointed to find a sticker on the screen when I unboxed it at home. What a pain and waste of time. I now have to deal with the hassle of returning it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mary,
Thank you for taking the time to provide your feedback. This TV features a protective screen cover that should be removed before viewing. There is a tab on the upper right-hand side that says "Carefully remove protective material after installing TV". This tab can be used to remove the protective film and any additional protection on the screen. If you need further assistance, please reach out to us at [email protected] with your contact information and reference this post. Someone will get back to you as soon as they can. We look forward to working with you!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
too new to review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Give me a few years before I can tell you how good your product is, you want a review before I get to fully use the product!
No, I would not recommend this to a friendRated 3 out of 5 stars
Smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We don't like the Roku tv streaming service. If you don't purchase the subscription and you just have the free service it has tons of commercials! We also have this TV in our bedroom and there is a power light on when the tv is turned off and it is very bright. It lights up the room light you have a night light on. Couldn't find a way to turn off the power light:(
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi magicalwaterz,
Thank you for taking the time to provide your feedback. In order to use the smart features of this TCL Roku TV, you would need to complete the guided setup. This includes connecting to the Internet via WiFi, creating a Roku account (completely free), and activating the TV (completely free). Commercials on individual streaming channels is controlled by those specific content providers. Additionally, the Standby LED can be turned off by going to Home>Settings>System>Power>Standby LED>Off. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Perfect tv for the bedroom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I got this for our bedroom and it has been great. Highly recommend the Series 5 or higher for the TCL line. The Roku operating system is a breeze to operate.
I would recommend this to a friend

















