Customer Ratings & Reviews
- Model:
- 43S525
- |
- SKU:
- 6358904
Customer reviews
Rating 4.4 out of 5 stars with 1415 reviews
(1,415 customer reviews)Rating by feature
- Picture Quality4.3
Rating 4.3 out of 5 stars
- Sound Quality4.0
Rating 4.0 out of 5 stars
- Brightness4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, Roku integration, and gaming experience of the 43" Class 5 Series LED 4K UHD Smart Roku TV. They appreciate the amazing picture quality, simple setup, affordability, convenience of Roku's built-in streaming platform, and its suitability for gaming. However, customers are negative about the remote control's cheap feel, concerns about durability, reports of screen issues and short lifespans, and the color quality.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not as expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really was expected. Did research on this TV and all of it turned out to be fails. Picture is washed out. Need to make adjustments to pictures settings constantly to get things looking right. Very little adjustment for the brightness. Got it for the built in Roku but limited on what adjustments that can be made over other TVs I seen. Issues with wireless connectivity. Seems OK with 2.4g band but 5g is a pain to connect. It may connect once but fail to later. Even after adjusting router settings, still a pain to get connect and keep connected. I am a tech so I know what I am doing. The wired connection has sporadic speed test. Was excellent one day then poor the next. Thought it might be the service the TV uses to test but when on 2.4g band the test was double the wired speed. I plugged a Roku Ultra in the same Wired connection and speed was excellent. Makes no since with this TV. Overall it worked pretty good with exception of few minor things, but just not for my taste.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV connecting to the Internet. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Great tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like curbside service. I felt no friendliness from the boys that were outside.
I would recommend this to a friendRated 5 out of 5 stars
Very good 4k set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely stunning, nothing more to say. Series 5 is leaps and bounds better than the series 4. You will not regret this purchase
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a a really nice tv. Love the Roku platform. Can find no fault with this television.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for my daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves the TV and prefers the apps to local cable television. I will recommend
I would recommend this to a friendRated 5 out of 5 stars
Nice TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice TV for the money. Nice extras. Perfect for a small living room or bedroom.
I would recommend this to a friendRated 5 out of 5 stars
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First smart tv, was looking into a whole bunch until I found this one, like it a lot, no complaints. Just a regular smart tv
I would recommend this to a friendRated 5 out of 5 stars
Great picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV to replace a 40” that we had in family room cabinet. Fits perfectly. Roku TV works seamlessly with YouTube TV
I would recommend this to a friendRated 5 out of 5 stars
Price was right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was gonna go with a big name (Sony, Samsung, LG) but nothing in stock today. Thought I would try the new company TCL.
I would recommend this to a friendRated 5 out of 5 stars
I Love This TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working great I just wish I had gone foe the bigger one. It looks a little small in my living room.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Si far so good. It was recommended by a friend who purchased three of them. Great price and quality screen.
I would recommend this to a friendRated 5 out of 5 stars
Great performance for the price point
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku operating system is great. No more fumbling with the remote to switch between inputs, just choose a tile!
I would recommend this to a friendRated 5 out of 5 stars
Smart TV was great and earlier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was great and pickup was earlier than originally expected. The drive up and pickup was great, quick, and easy .
I would recommend this to a friendRated 5 out of 5 stars
Great Value for a Flat Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I’ve purchased other higher end brands but this one blows them out of the water. I highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Thought Thoughtfulness it came with ruko but it would seem that I still have to purchase another box
I would recommend this to a friendRated 5 out of 5 stars
Impressive 4K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite impressed with the quality of this TV. I have a 32" LG 4K monitor, does not compare with the TCL.
I would recommend this to a friend- Cons mentioned:Screen
Rated 1 out of 5 stars
TCL Customer Support is a JOKE! TV lasted 43 Days!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went bad after 43 days (a dark blue screen pops up upon power on and doesn't go away). I tried to use the reset button on the TV to no avail. Called TCL customer support to let them know, and they marked the TV has not meeting warranty for physical damage because the reset button no longer works after pushing it and holding it for 12 seconds like they suggest and terrible made button fell off while pushing it. Mind you, the TV malfunctioned well before the reset button did. There is a reason why TCL is so cheap and now I see why, STAY AWAY!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Mikhail,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can further assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as an upgrade for my son’s room. He loves all the options and apps that he can utilizez
I would recommend this to a friendRated 5 out of 5 stars
Glad it was recommended to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d never heard of the brand until I asked a tech-savvy relative for input. Glad I went with his recommendation.
I would recommend this to a friendRated 5 out of 5 stars
Shut up and take my money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I e only used it a handful of times and when I bought it it was on sale for cheap so I said why not
I would recommend this to a friend

















