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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 685 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 685 reviews
  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with this purchase and really have enjoyed this smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall television for the price . Very happy with purchase

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi FranciscoG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly surprised on how great this tv was and it was at a reasonable price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Braden, thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

  • Rated 5 out of 5 stars

    Worth purchasing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and very professional delivery. Tv quality is very good. Love the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it ,good quality and great price…………………………….

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good picture but failed after 3 days!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent picture, sound, and connections but had to return it after onky 3 days use. TV would attempt to start, fkah the TCL logo and then black screen. Local Best Buy store return without any problems. Probably the shipping folks to blame but maybe just a lemon.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Meducare33,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TVs have been wonderful. No issues whatsoever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a reasonable price. Voice remote is h

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a reasonable price. Easy to use remote with voice control.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KarenJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my nephew. I will have to update it more later when i ask how it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 50 qled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great price, great picture, so happy with the purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen glitching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, screen is glitching after 15 days of use. Will be asking for a refund if it keeps happening

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Blurry imagine issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this TCL TV and am extremely disappointed with the picture quality The image is often blurry, especially during fast-moving scenes.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Valitas40,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote sucks, TV has had issues right out of the box but now seems fixed. TCL should have replaced TV but you could tell they didn't want to. Will never buy this brand again. Vizio Customer Service 1000% better than TCL .

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KristieH,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!!!!!!!!!’nbnnnn!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this devise works very well and has worked for many years now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brand to Avoid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lines appeared within a few days of operation. No visible screen or casing damage. Protection Plan won't cover only mfrg can fix

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bkidd,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Remote control is worthless.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No numbers on remote so channel selection limited to scrolling up or down. A real nuisance and a basic feature left out.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Rpm4565,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Soundbar issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pam was very helpful in getting soundboard to work. Good customer service!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MPeggyQ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 2 out of 5 stars

    Bubbles under the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality , has bubbles under the side of the screen after removing protective film

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi trgjay,

      Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    No ROKU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this tv had roku on it. It did not. I returned the tv. The return process was very good.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PatrickH,

      Thank you for taking the time to provide your feedback. This TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

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