Customer Ratings & Reviews
- Model:
- 43Q651G
- |
- SKU:
- 6579458
Customer reviews
Rating 4.6 out of 5 stars with 755 reviews
(755 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 43" Class Q6-Series 4K UHD HDR QLED Smart Google TV (2024) for its impressive picture quality and ease of use. Many customers also appreciate the beautiful colors and the integration of Google TV. Some customers have noted concerns regarding the remote control, motion smoothing, refresh rate, and limited viewing angle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing little tv for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4K content looks great. Black Ops 6 on the PS5 looked very crisp. Bright colors. Sound not tested as I have SPDIF out to my receiver. Will stick with TCL as my brand
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi GreggF,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Picture is perfect. The color is better than I thought it would be. Very happy.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RalphR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Ps5 is bueno with this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money with the ps5 and good for the price pretty quick
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Good, but has some issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, but the built-in sound isn’t great (which doesn’t bother me, as I use headphones), the remote is overly simplistic (lacks a pause, play, rewind, fast forward button), and one of every five times I turn it on, the picture gets all buggy. It goes away when I unplug and replug it, BUT I’VE HAD IT FOR FOUR DAYS!!!! That doesn’t bode well.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Adam,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gaming tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, easy to install, and hook up . Clear picture and great for playing games with the ps5.
I would recommend this to a friend Rated 5 out of 5 stars
Our tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good bet for a reasonable price. Makes a nice addition to our kitchen
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture easy to use and setup would highly recommend this product
I would recommend this to a friend - Pros mentioned:Color
Rated 2 out of 5 stars
Loved it…for a few days.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the tv and was so stoked about the color and all the apps I could add. Unfortunately, I noticed that there’s a green tint that appears when I am watching Dolby vision shows. It sometimes gets progressively worse or sometimes it will fix itself. I then reset it (saw that people have the same issue with this brand and this is what they did) and that fixed it…temporarily. I’ve had the tv for less than a week and have had to redo this 3 times already. I’m pretty disappointed and now I have to drive approximately 45 minutes to return it. Save yourself the headache…
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Dani,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good bedroom tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is very nice . Picture is on the brighter side sound is nice perfect bedroom tv for my family. And good price .
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
go for the gold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for a few dollars love, love, love it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome quality at a bargain price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for bedroom streaming tv,amazing almost 3d,love it.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RonM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A serious contender
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t purchased it yet, but this TV seems to be better than the others TCL makes in this size.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ZachB,
Thank you for taking the time to provide your feedback. At TCL, we are committed to delivering premium products with world-class customer experience. Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. If you have any questions regarding our products, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. We hope you join the TCL family!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Nice New TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is very nice! I like this one better than Sony Google TV's. Unlike Sony Google TV, This TV will let me use Motion Smoothing on Apps. The Motion Smoothing is a little jumpy but I still love this TV. Now I can use my apps instead of using firestick.
I would recommend this to a friend- Cons mentioned:Screen
Rated 1 out of 5 stars
Tv diedvin two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 43 inch tcl forvmy family room.It was just ok but I was never happy with the sound quality.I had it for two years and the screen went black.I called TCL and they walked me through a reset but finally agreed that it died.I expected a television to last more than two years! I do have a 32 inch in my bedroom which has lasted quite awhile.I will not buy a tcl again based on the sound quality and the lifespan!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience and that you seem to be experiencing some trouble with your TV. This particular TV was launched less than 1 year ago, so it is difficult to decipher what TV you may have. Our TVs do come with a 1-year manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Run don’t but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tcl for only a year and it went out. I never had a TV go out, and I had other TVs that last more than five years I will not recommend don’t buy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maya,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support