Customer Ratings & Reviews
- Model:
- 50S455
- |
- SKU:
- 6500475
Customer reviews
Rating 4.5 out of 5 stars with 825 reviews
(825 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the 50" Class 4-Series 4K UHD HDR Smart Roku TV's picture quality, ease of use, and price. Many also appreciate the TV's streaming capabilities and the user-friendly remote. However, some customers have expressed concerns regarding the TV's reliability and the length of its warranty period. Overall, the positive feedback on features like picture quality and ease of use outweighs the negative comments about reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TvTime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. Must get this product and share
I would recommend this to a friendRated 5 out of 5 stars
Amaizing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent.. Amaizing itmen i love to shop at best buy
I would recommend this to a friend- Cons mentioned:Warranty
Rated 1 out of 5 stars
Didn't last very long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year warranty, 13 months TV has no picture. Junk. Before you tell me to contact you b/c you take great pride in your product, just tell me if you are going to fix it or replace it for free b/c a TV should last longer than 13 months. If not I am not wasting my time and will throw this in the garbage and wait for my other TCL to go out and be done with your brand.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Stopped working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV six months ago for my son. Today the screen just went black sound still works but no picture. I didn’t purchase Best Buy’s warranty because typically it’s no better than the paper it’s printed on. Spoke with TCL support today and started the warranty process. Extremely difficult to understand the person I was speaking with very heavy accent. Best I could tell from my conversation it should take several months. When it was working, the TV was good. But six months isn’t enough. Looks like I’ll be buying a different/better brand because several months is going to be a bit too long.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JeremyW,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Was great at first
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this tv at first but now after less than 2 years it does not work at all. Completely down.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Another best buy from Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Roku TCL TV! I always turn to Best Buy for tvs and other electronics, and I have never been disappointed. This is the second Roku TV that we have purchased from Best Buy, and I would definitely recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent quality picture and software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and so much better than a FIRE tv! Roku is just more reliable...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL great brand!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL is a great brand. I have purchased one for every room in my house and even as a gift to others. I have purchased from 43" - 55" TCL televisions and they all work beautifully!! Great picture and color!
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
tv set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price it was just what we needed to get for our family
I would recommend this to a friend Rated 3 out of 5 stars
Open box-new one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it isn’t bad…the only thing I can tell is the screen is flashing and random lines are starting to appear. And I’m not sure what is going on. So I guess that is a big deal.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal! My brother tv went out I jumped online and looked at so many tv’s and after looking and looking this was my best deal! Great picture, sound, color, and very self explanatory to operate!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Grear buy for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have now had it 5 months and have had no issues at all. Great picture, use it with the spectrum streaming app and it works great. No complaints from my daughter on it, is a tv for her room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Full of features at this cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Satisfied, Full of features - Dolby, Roku with lot of free channels. Picture quality is also good. Takes command from Siri to switch on/off the TV. Edge to edge display is very classy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV Great Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. It has an excellent display with vivid colors and rich blacks. The sound is better than expected and my PlayStation 5 looks better than ever on this TV!
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Join geeksquad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 months and working perfectly it went to black screen. I tried everything recommended to get it back to no avail! Geeksquad informed me that this product is no longer available and it wasn't cost effective to fix. They're sending me a brand new TV later this week
No, I would not recommend this to a friend Rated 3 out of 5 stars
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was defective. Returned it hoping for an exchange but Best Buy would only give a refund. Might actually be a good TV, who knows?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BradinNM,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for bedroom
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is wall mounted in master bedroom and works great! Good color and sound....definitely like the ease of Roku streaming.. A very good buy and do recommend!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect Tv!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect television for any room. Everything was straight forward and work right out of the box. Will definitely be buying from bestbuy again.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome TV for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great integrated TV and easy to setup. No other boxes needed to get online. If you want OTA local channels, you will definitely need an antenna to pull those in.
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, Roku reacts quickly, Easy set up Not great from angle..nice build quality
I would recommend this to a friend













