Customer Ratings & Reviews
- Model:
- 50S455
- |
- SKU:
- 6500475
Customer reviews
Rating 4.5 out of 5 stars with 825 reviews
(825 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the 50" Class 4-Series 4K UHD HDR Smart Roku TV's picture quality, ease of use, and price. Many also appreciate the TV's streaming capabilities and the user-friendly remote. However, some customers have expressed concerns regarding the TV's reliability and the length of its warranty period. Overall, the positive feedback on features like picture quality and ease of use outweighs the negative comments about reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best bang for buck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low latency, simple to use. Dolby Atmos enabled. I’m using it for pc/console gaming mainly.
I would recommend this to a friendRated 5 out of 5 stars
The price was right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Traded in the google version because it did not work with xfinity streaming.
I would recommend this to a friendRated 5 out of 5 stars
Julia White
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV and is enjoying all of the free channels and movies that is available to me.
I would recommend this to a friendRated 2 out of 5 stars
Buzz Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV came with buzzing sound, good graphics but sound is a buzz kill
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bryant,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Get It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for any location on your home or office. You will not be disappointed.
I would recommend this to a friendRated 5 out of 5 stars
Can’t Beat It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love It. Roku is a great free streaming service. TV fits great in my bedroom.
I would recommend this to a friendRated 1 out of 5 stars
Do Not Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this TV again. We had it 76 days and it stopped working. We set up and appointment with Tech Support, but when they were supposed to arrive they cancelled and told us to make a new appointment.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Poor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watching a show , then screen shut off when completely black . Did all reset procedures and troubleshootings needed , tv screen did not work . Take into consideration that the tv barely reached a year old
No, I would not recommend this to a friendRated 1 out of 5 stars
50" TCL smart TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great, especially for the price. After 6 months ,tv suddenly had no picture or sound. This actually happened to my previous TCL TV after 1 yr. I bought same brand b/ c I didnt want to have to learn how to use a new operating system.Regret it now.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BettyM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is so nice to have because it has everything on it very convenient
I would recommend this to a friendRated 5 out of 5 stars
Roku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Appreciate not having to have another item hooked up to watch Roku.
I would recommend this to a friendRated 5 out of 5 stars
Brst
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I love everything about it Ryukyu is the best
I would recommend this to a friendRated 1 out of 5 stars
Junk! Backlight out in less than a year!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight is out in less than a year of ownership!!! What junk!! TVs should last 3+ years at least NOT LESS THAN A YEAR!!! No warning either - no fading/dimming over time this thing just went black while I was watching it! TOTAL JUNK!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JenC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Roku is compatible with Spectrum so very excited to hook that up.
I would recommend this to a friendRated 4 out of 5 stars
TV and HDDVD installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to hook up my HDDVD and do not have access to play my DVDs
I would recommend this to a friendRated 5 out of 5 stars
great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. Only thing missing is a Ethernet jack.
I would recommend this to a friendRated 5 out of 5 stars
Roko tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service excellent from beginning to end.Professional and courteous.
I would recommend this to a friendRated 1 out of 5 stars
Died in 5 months - Totaltech is a waste!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV completely stopped working less 6 months from purchase. Being a Best Buy Totaltech Member, you would expect the 24 month Protection Plan to be useful, but Best Buy won't assist with the issue. They make you call TCL and then they give you the runaround.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TacoCatTim,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the money purchase light and easy to assemble
I would recommend this to a friendRated 4 out of 5 stars
TV install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all went as planned. TV was mounted well and the installer was polite.
I would recommend this to a friend