Customer Ratings & Reviews
- Model:
- 50S455
- |
- SKU:
- 6500475
Customer reviews
Rating 4.5 out of 5 stars with 825 reviews
(825 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the 50" Class 4-Series 4K UHD HDR Smart Roku TV's picture quality, ease of use, and price. Many also appreciate the TV's streaming capabilities and the user-friendly remote. However, some customers have expressed concerns regarding the TV's reliability and the length of its warranty period. Overall, the positive feedback on features like picture quality and ease of use outweighs the negative comments about reliability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good value for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was easy to set up, lightweight, and it works properly. It was also easy to connect the gaming system to. Good value for the price.
I would recommend this to a friendRated 1 out of 5 stars
Dead TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in early April, and paid to have it wall mounted - almost $400 total. Now, on August 13th, it's completely dead - won't even turn on. No, I did not buy the Best Buy protection, but shouldn't a TV last more than 4 months? No I have to pay to have this taken down from my wall and trashed. What a waste of money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TedV,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is so awesome! I love it so much!!!!!!!! :)
I would recommend this to a friendRated 1 out of 5 stars
Horrible purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product I've ever purchased. Didn't last 6 months. I will never buy a TCL again. Very cheap. You get what you pay for. I also won't buy my next tv from Bestbuy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SteveH,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Awful service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t show up, awful service. Couldn’t replace my product when I bought two more because they didn’t show up.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For concerns regarding an order, you would want to contact Best Buy Customer Support as they would be best equipped to further assist you.
Thank you,
Sara
TCL Customer Support