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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 963 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 963 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent Average TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and TV overall. Definitely budget TV so don't expect great Google TV performance. You will get lags/input delays from time to time. Positives though, it uses very little power and it's pretty loud for a small room like a bedroom. Overall good budget buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality Flat Screen Smart TV. Picture quality is very good - TV is very easy to setup. Plenty of HDMI ports for adding dvd player/ apple TV/Fire stick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Fantastic TV for the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV for the money. Google TV works great and fast. The screen is crisp. Very happy with the purchase and bought a few more at different sizes.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alen,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent, affordable TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for the price. Struggles a bit with darker scenes, especially if there's people with darker skin on screen. Built in speakers are terrible, definitely get a sound bar or set of speakers. Fine starter TV if 4K is important to you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As noted in other reviews this TV has issues with color quality ,it does not auto adjust so when watching a movie night scenes are hard to see. Sound is good , image clarity is as well. Not the best TV but more good than bad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    yuh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid tv! OS runs a little slow, but it only does it just after an update. Does connect to Alexa so I turn it on/off and change volume with it, very convenient. Overall, TV is fantastic!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi trizzlemommy,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Mm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to set up and use my grandson loves playing Playstation and Xbox on his new tv. I love the picture quality and graphics on his games are great

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality, Price

    Rated 5 out of 5 stars

    Great Mid-Sized TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Superbowl LVI. Upgraded from a 32 inch not Smart TV to this 50", LED, 4K, UHD, Smart, Google TV. Remote allows you to control the TV with Voice and even have Google answer your questions. Picture is excellent as well as the brightness and sound. Great mid-sized TV at a great price. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Unreliable Brand, Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works good. We had a TCL previously for 3 months before the screen went out with no explanation. Not very trusting of the brand itself but, this was the only TV best buy would replace with.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price range has good quality and the google tv makes it perfect got this as a gift for my niece and she loves it

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Pedro,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture. Easy to use. I hadn't heard of the brand before Best Buy introduced me to this Smart TV. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. It has a great picture and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly and lightweight

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV last year. Everything still working fine. Easy apps. Grandbaby and dogs keep breaking remote but easy to find replacements

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi AngelG,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my fault for buying a very cheap tv. The price was unbeatable and for the price its amazing. But both ones I have do same things. There will be a black screen that "blips" at the point of choosing the input source. I have to turn it off to get it to work. Several glitches but so inexpensive cant really complain.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi CarolynS,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TCL television was a gift and my niece loves everything about, plus the price was very reasonable. I love the quality of the picture, including the sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, set it up for my aunt in her living room on stands . She is very happy with picture and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brithg color, big screen hi quality HD. Great price

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IrismariR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    a must buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this tv to replace a tv at my restaurant, super easy to use smart tv and great picture for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 3 out of 5 stars

    Good display, but questionable Wi-Fi capability...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Image quality is great out of the box. The Google TV operating system is snappy and easy to use. The TV itself is slim and easy to setup. The remote is nice. Cons: While advertised as dual-band, for some reason, my TV has not been able to pick up on my 5Ghz Wi-Fi band, even though all my other devices (cell phones, iPad, laptops, and Fire TV stick) are able to detect and connect to the signal. I've tried restarting everything, including my router, but still the TV only detects the 2.4Ghz band. Manually inputting the SSID/password of my 5Ghz band does nothing. The TV screen has a shiny surface so glare produced by outdoor light or even an lamp in the evening is bad. I believe the 50" has a VA screen, so the viewing angle is not great. You pretty much have to watch the TV straight on to not have the color and contrast altered in your viewing experience.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Gary,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your WiFi connection. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TCL Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to navigate! We have already experienced the TCL with a previous purchase!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ArthurkarenJ,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support