Rating 3.8 out of 5 stars with 963 reviews
3.8- Picture Quality (355)
- Ease of use (74)
- Price (73)
- Google TV (61)
- Color (10)
- Reliability (47)
- Operating System (13)
- Remote Control (11)
- Warranty (7)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Video quality
Well I got this tv as a replacement for the new be that a had before and this one is a little bit difficult it keep jumping in an out to a different app sometimes but it's ok the video is 4k really good a bit too clear for me but its ok
Posted by ShanelR
- Rated 2 out of 5 stars
Don’t waste the money.
Good quality but the screen randomly went black a year into owning it and couldn’t be fixed by restarting. I called the TCL manufacturing customer service and we walked through an hour of diagnostics just for them to tell me it was a month past expiration of the one year manufacturers warranty. I got DIY with it and opened the tv up (what did I have to lose? The tv was bought for $250 and was now trash). Somehow, one of the strip-cables connecting to the backlight popped out of place and made the whole tv screen black. I was able to place the strip-cable as BEST as possible. It’s not perfect but I don’t feel like spending more money to buy a new one. Plus, this is just for my hobby room so it’s not like guests are watching tv on it.
Posted by PaigeO
- Rated 4 out of 5 stars
nice picture
i thought this TV will be better but all the apps are you have to purchase and can't connect my iPhone to TV. other than that it has a beautiful picture
Posted by patricia
- Rated 3 out of 5 stars
Not a fan of the brand.
As much as I want to make a positive review on this, the only thing that I could say, that would be honest is it worked like a normal TV did all the things that a tv does. About nine months into having the TV it only turns on whatever it wants to. The customer service from TCL was not great. I had to jump through so many hoops if I wanted a new TV due to me, not having a warranty on the TV. I personally did try to do everything that they asked me. One of the requirements was having to send in a video of what the TV was doing, now how any normal person will send a video through an email did not work for them. I personally did not have the time, energy or the patience to figure it out. The brand is not my favorite, but Best Buy’s employees were very helpful. Trying to get me in a price range that I wanted but also still giving me a pretty decent TV option.
Posted by HaleyM
- Rated 5 out of 5 stars
The TV
No complaints . Great price . Great TV, most bang for the buck
Posted by JuancarlosR