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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 963 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 50" Class 4-Series LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many appreciate the Google TV interface, although some experienced issues with the operating system's responsiveness. Positive feedback also highlights the ease of setup and vibrant colors. However, concerns were raised regarding the TV's reliability and the limited warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 963 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv for the money. Easy to use remote and nice size for a large bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the bedroom.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was wanting for my bedroom tv. Great size, good picture, and I can hook my Bluetooth headphones up to it with no problem.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WesleyL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TCL? Who would of thought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very much surprised how well this looks. I noticed some issues with color saturation and pixelation. This was a darker scene that had a black light in the scene. I ended up putting the screen in “game mode” for a better refresh rate. Man, for a 300 TV I was really impressed. I’ve never bought a TCL. I’ve had a Pioneer Elite plasma. LG 3D tv. Sony Bravia series. Samsung OLED. It’s not a premium tv but I’d buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up is a breeze plug and watch a bunch of free apps to use to watch movies and shows

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    50” Smart TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart TV is great all around; picture, sound, ease of use.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RonaldB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Cheap price with awesome picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture because it makes tv shows look realistic and more colorful. It a perfect size for my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for the money Really good picture and easy to work Would recommend to everyone

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BryanS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV it’s easy to set up but it took a couple days because the Best Buy in Bellevue didn’t give me the remote that they said was with it because I bought it out of box. I called four times speaking with people who couldn’t help me and just told me I had to drive clear out to Bellevue again which I didn’t have a chance so I ended up getting a remote off Amazon after five days I was able to watch my new TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi TeresaT,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy me you won't regret it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Crisp Picture.. Excellent for price the set up is easy but its a lengthy process

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MakishaB,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Best Buy Employee

    Rated 4 out of 5 stars

    Solid TV

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] TV works fine started having audio issues after a couple of months

    No, I would not recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Google tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little slow when it starts up which is why I’m giving it 4 stars and not 5, other then that it’s a great tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good TV but Damaged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is easy to install and easy to navigate. Love the simple remote! Best Buy, on the other hand was not so lovable! Salesperson mentioned, as he was putting tv into car to drive careful because Best Buy does not replace physically damaged tvs, and then walked away. Made us skeptical! What’s to say the tv wasn’t already damaged in the box? Kind of like he knew something was wrong. We almost chased him down, but decided to take our chances. Upon removing the tape from around the screen, the bottom strip was detached from the glass. It doesn’t affect the picture and you can only notice it up close, so, something I guess we will have to live with, since we were heeded that warning! Not sure if it was a manufacturer defect, or a Best Buy blunder, but not so happy with this purchase! Even if we would have inspected it in the store, it was unnoticeable until the tape was removed. Probably won’t be shopping with this store again!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mamasodd,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent fir the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad option for the price. I also got it discounted, if you want a better TV, you will have to get the OLED version.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv, good quality umage, good sound. WORKS REALLY FAST

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jesus,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Was such an improvement for my bedroom, i wish i had bought this sooner

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi cravery,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture quality but quirky sound issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this tv for less than a week, but I do like the picture quality. It was more time consuming to set up than the other tv's that I own. I have an LG sound bar, so I connected it to the HDMI arc on the tv. I direct connected my DirecTV box to HDMI 2. The sound when I am watching it that way is very good. The quirky part is, despite having the sound bar directly connected to the tv, when I use a streaming apps like Netflix, Hulu, HBOMax, Prime Video, or Disney (which are built into the tv), there is no sound through the soundbar. I have to turn the sound bar off and listen through the tv speakers. I have a digital audio cable connected as well, but when I disconnect the HDMI arc cable to use it, there is no way to turn off the tv speakers. If I could resolve that issue, I would feel better about the tv and rate it higher.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Ho GoZagg,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the audio on your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV I think TCl is best for tvs good quality excellent features best experience with TCL Today after 1yeae again I buy one more TCL 65 weld best best TVS

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Our new tv / monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and a great tv! We are using the tv part time as a monitor too!

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. It is a nice size and has Goole too. Which is a great feature .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty picture weird hdmi sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but HDMI audio on Xbox series x is a bit wonky.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Anya65,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support