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Customer Ratings & Reviews

Your price for this item is $398.99
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Customer reviews

Rating 4.6 out of 5 stars with 867 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 55" Class 5 Series LED 4K UHD Smart Roku TV. Many customers commented on the great picture quality and that it was a great choice at a great price. Some customers, however, were disappointed with the remote control and screen mirroring capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 867 reviews
  • Pros mentioned:
    Picture quality, Roku

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second TV to own. Smart TV is great! Great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good in theory, but mine was defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one sale, and for the price it's a great TV, IF you can get one that works right. Mine went to a black screen 2-3 times in the 3 or so weeks I had it before I returned it. I had to unplug the TV and plug it back in in order for the TV to turn back on and display an image from either the built in Roku or any of the other devices plugged into it. It also had some weird audio glitches/pops that were loud and scared our pets whenever you would switch inputs on the TV or even if you were watching antenna TV and the signal stopped and started for a minute. Based on my experiences I have to say to try and spring for the slightly more expensive LG 7300 series TVs, or move up to a TCL 6 series or the Vizio M series (what I bought as a replacement).

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Stephen,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4k and loving it, easy to setup and enjoy right away the change from 1080p

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been want to go with a smart TV for a while now, mainly to eliminate the need for over priced dish and cable. Easy set up and the TV walks you though most all installations. I especially like the headphone option so I can watch programs and not disturb the wife. Will be getting the sound bar and sub woofer next.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent picture for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, easy to use, good for sports. TCL performs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv. Great picture. Easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Great picture. East set up.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Awesome cheap rv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, has lots of features and I love the quality

    I would recommend this to a friend
  • Pros mentioned:
    Price, Roku

    Rated 5 out of 5 stars

    A great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great TV and a very reasonable price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pic easy to setup ease of use, great sound

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Cool tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice roku tv with Dolby vision hdr . Great picture

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Bang for your buck.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No it's not going to compete with an OLED tv for black blacks but it's also not in a media room with controled lighting. Also it has an ethernet port... no occasional wireless problems like my last tv. Roku's stupid simple...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV but need help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the TCL TV went great. Dom and Chris, the general manager were nice to work with. However I need help. I want to connect my windows 10 laptop and nobody at the store seems to know how to help. I have followed instructions to the T. I can connect my husband's android but not my laptop. Very unhappy about that but the TV has a great picture and is good in every other way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the TV now for about two weeks and it has worked very well. Super simple to use and I needed something that I can use for strictly streaming since I cut the cord. I love Roku and this TV works fantastically with it. So far absolutely no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good value and also comes with Roku

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good 4K TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has performed well. I seem to have won the "panel lottery" because the gray uniformity on my set is pretty good, no dark spots. I love the Roku TV platform, every smart app is quick and responsive. The TV did have one strange quirk, where it would turn itself on in the middle of the night. After doing a system reset, though, it has not occurred since then. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good pic quality for a good price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, the picture is very sharp. You you almost get the picture quality of the 6 series but at a much better price point. Having the built-in Roku means we don't have to continue to use the Xfinity We now just use the Xfinity app in Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture & Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced a 1 year & 1 month old Samsung Series 7 that had backlit failure and Samsung said I was 1 month out of warranty. Could not be happier with purchase. Great picture and features. Easily connected to my sound bar and blu-ray player. Will always buy TCL in future TV purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third TCL, and we are obviously happy with the performance and quality of these televisions. We've owned quite a few of the more expensive TVs over the years, but wanted the ease of having built in Roku. These televisions have a very good picture and perform well. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great colors. Easy to Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Roku account and to my surprise it told me to set up a account or sign in. I signed in and everything came together. My lists, favorites and saved programming was there. Perfect size screen for my room. Good TV at a good price. I highly recommend this TV and BESTBUY stores.

    I would recommend this to a friend