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Customer Ratings & Reviews

Your price for this item is $398.99
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Customer reviews

Rating 4.6 out of 5 stars with 867 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 55" Class 5 Series LED 4K UHD Smart Roku TV. Many customers commented on the great picture quality and that it was a great choice at a great price. Some customers, however, were disappointed with the remote control and screen mirroring capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 867 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this tv for a week. It's great. No complaints. Easy to use and everything you need is here. I went lower price wise because was just not sure if I wanted this big of screen. I'm happy and my kids are too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough to gauge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this and a 65" tv. This was the better of the two. Technology has defeated this 75 year old man but I waded through and got it working. Next time I may buy a better color, easier to set up, and easier to use, but for now thus one does the trick@!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is easy to use and the Roku works well, the picture is good as long as you are pretty much straight on with it. Has some trouble at times keeping up with program changes, like going from a show to a commercial.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alfie,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ROKU technology so this TV is perfect for my man cave. It has a good picture and the convenience of the ROKU software in the TV is really nice. Don't buy the knock brand from Walmart.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great upgrade with a sharp picture. I will eventually upgrade to the higher resolution series from TCL to go with my series X, but for now this one is looking great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small learning curve for my parents but they figured it out in short order. Pretty good picture and only time will tell how it lasts. Overall, pretty good deal and Best Buy service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Option for Patio TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this TV for a short time but my family has really enjoyed having the TV on our patio for watching sports while outdoors. The TCL is a great option at a reasonable price. Picture is nice and we are pleased with the sound quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We'd buy this brand again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture; however it did take a bit for us to get used to the "real" look of the picture. Great sound quality; easy hookup; Perfect size for our space. Great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV! Excellent value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery process was seamless. Setup was so simple. Picture quality is great! Great value! Never heard of TCL before. Read all the shining reviews and did my own research. So happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the money. We bought this for the bedroom and couldn't be happier. It is great for streaming. We haven't tried gaming on it yet, but I'm sure it will look fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture for streaming and cable TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first TCL product I've owned and I am very happy with it. The picture is very clear and it has many viewing options ie. ROKU, Netflix, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 5 out of 5 stars

    Solid value tv with Roku

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my friend to replace his Sony in his dining room. Super light weight, solid tv. Has had no issues with it and it is used often. Roku is a nice feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Mothers House. She loves it, Roku is her new fav thing. Picture is amazing for the price, speakers a bit lackluster BUT much better than other TV's ive purchased in the past.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Love the tv but not the remote. way too small.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV but not fond of the remote. Volume on the side leads you to mute the volume when holding it for other functions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv if not damaged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a 2017 model so I knew it was a great tv already and this one exceeded my expectations. I did have to return and have it redelivered because it came with a small patch of dead pixels the first time, but the second one is perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent Mid-range TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an excellent mid-range TV. My only complaint is that the remote can be frustrating to use. I purchased a $20 ROKU wi-fi remote and now this TV is perfect for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use. Great picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV for my 87 year old mother-in-law. Ease of use was a high priority. This is very simple to use and the size lets her read the information at the bottom of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a very good tv. I wanted to try out the brand before buying one of the higher tvs in the series.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to get out of the box and set up. I live alone so was concerned it would be too heavy to handle by myself. Not a problem. Built in speakers give great sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL Roku is great TV.. Has many included features built right into the TV.. Very easy to set up and way too many apps and channels to view.. All in all, a very good TV for the best price!!

    I would recommend this to a friend