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Customer Ratings & Reviews

Your price for this item is $398.99
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Customer reviews

Rating 4.6 out of 5 stars with 867 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 55" Class 5 Series LED 4K UHD Smart Roku TV. Many customers commented on the great picture quality and that it was a great choice at a great price. Some customers, however, were disappointed with the remote control and screen mirroring capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 867 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it , TCL tv 55 in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a believer in TCL TV because quality ,price , picture for the price is great buy for the money , it is 4k also....so far no issue with in ,even with wifi set up was fast and easy to do

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Perfect All-In-One Streaming TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a Smart TV that has access to cable streaming services, premium streaming services, and much more this is the TV. It has great picture quality and sound. No additional equipment needed to enjoy streaming content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for overall use. I have two 55" and one 43". All used for streaming TV and antenna use when watching tv. One is used for gaming and is very good for that as well. We watch a lot of movies, football, hockey, and basketball, in which all are above average for motion. I can not complain about these at all. I do recommend series 5 or better for all uses. I also chose these because of the Roku TV operating system already built in. My family was already used to this operating system from our stand alone Roku devices, so it made it easy for them. This is a simple operating system and the menu is very easy to navigate and set up was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture and price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Roku TV and the 4K picture is really good considering the price. I have other higher end TVs and this one does not show major difference in picture quality vs them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value, Excellent Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed our new TV. TCL - 55" Class 5 Series LED 4K UHD Smart Roku TV You can't beat the price and there isn't anything we do not like about this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a great price! Used as a secondary tv so differentiating interests can watch different shows! To be honest, the picture quality impresses me the most!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bedroom TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value TV for bedroom. Easy to use and ROKU functions fine. Only gripe, probably more of a ROKU issue is that it seems to log us out of certain channels occasionally. Probably bc we don't watch very often.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV, and for the price it is hard to beat. Wasn't happy with the picture out of the box, so I went online and found optimum setting for the TV and now it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect balance of tech & value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great easy to use fun to watch TV Set-up is a breeze, tons of goodies. Remote is super easy to use Go get one !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand! The TVs are always clear and crisp. Service as usual was excellent in Garner! We weren’t sure if the tv was gonna fit in our car, but they made it work!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You absolutely can't go wrong buying this amazing tv. The size is perfect, the picture is awesome, and Roku is the best way to stream. Thank you for such a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Overall - Pretty Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can't really beat this. I feel like TCL is really a brand a lot of people either don't know of or don't trust. The TV is great and was a huge upgrade over the 1080 TV I had in my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Couldn't have done better..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all. Looks expensive, sleek. Works perfectly as described, picture of great, absolutely pleased!!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    What changed?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online, open box. Wanted the 5 series w/ Roku, only tv's available were open box, period. When I paid for it, was told it was returnable until 1/16/2021. Condition listed, that I paid for, was not accurate. When I went to pick up my tv, it had no box and was wrapped in bubble wrap. Then I was told, no remote or feet for the tv were included either. Great. Of course Best Buy did not have the remote I needed in stock, so I did not even get the chance to plug it in and turn it on at the store. I did get the adjustment for description error. Did not use the tv until the replacement remote arrived from Amazon. That took a week. So now I have been using the tv around three weeks, and for some reason, the tv will go mute. Flip the channel and you have sound again. When I looked into returning the tv, some how, it is no longer returnable. How did it change, from being returnable until 1/16/2021 when I made the purchase, to be now, non-returnable, 12/19/2020. Feel like I was played by Best Buy The ONLY reason I rated this as fair, is that the tv is nice, it replaced a 2015 Vizio, and the new technology is impressive. Overall, not happy with how Best Buy changed the rules in the middle of the game, especially with an open box item. I had no way of knowing if it would even work until the remote arrived.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Played,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience with the retailer. If you need further assistance with the TV itself, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. You should know that Ruku only allows so many devices though. We have 12 TVs with 10 of them on Ruku. We had to upgrade the subscription again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Crisp picture and plenty of features included. I do have to turn the TV up to 20 to hear it well. I probably am just not used to that volume setting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TLC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A denfinte must have!..I bought it as an open box product but it is in excellent condition and the clarity and colors are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright and vibrant screen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, this device would show the menu on startup and wouldn't immediately find my streaming device but I had sorted that out by turning off the main menu and Roku features. I think with that and a few updates had made this TV exceptional. It really is a wonderful TV. I actually returned an LG that I had loved but found the screen to be too dark. This TV, however, is not too dark. Bright and vibrant screen. I wish it did screen sharing faster with my LG phone but it seems the two devices speak a different protocol. The TV works well with other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was planning to buy series 6 but wasn't available, so this series 5 was a great purchase for the price. Image is very clear and viewing angle is very good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Sound bar we purchased sound great! Still learning everything about it, but will definitely be getting rid of cable. This tv has everything we need!

    I would recommend this to a friend