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Customer Ratings & Reviews

Your price for this item is $398.99
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The comparable value price is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 867 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 55" Class 5 Series LED 4K UHD Smart Roku TV. Many customers commented on the great picture quality and that it was a great choice at a great price. Some customers, however, were disappointed with the remote control and screen mirroring capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 867 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughters room and it’s great! Awesome game price and it’s quality it’s awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture on this tv is great but I wish it had more features but for 399 it's a steal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great picture at this price point. Great tv for bedroom or kids video game room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased, I purchased this Tv, great picture and sound and built-in Roku is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Budget TV On demand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for people on a budget. It supports Dolby Vision videos on Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for price and it is easy to use. Video is also great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the quality of the picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new television! Replaced it with Sony that was 15 years old, it is a huge improvement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great immage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly to use, simple remote, easy to search features and it has a good feature package

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does not back up the products they sell. I was really excited about this TV. It worked great for about 27 days. Suddenly, a pop up that never went away. It says “This USB device requires more power. Use power adapter if available. For more help, visit go.roku.com/USB” Mind you, there is NOTHING plugged into the USB port. The TV is basically junk now. Best Buy will not except it back. Not a happy customer.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KHawk,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is definitely not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom for Christmas. Great price for the great picture. Affordable smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget TV out there! For the price, you cannot get any TV better than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Ended up buying a second one. Roku built in is so convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great low cost tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many of this model for Murillo applications. 1 - on my back patio 15 - at work on our manufacturing shop floor I find the display to be extremely durable. It’s been exposed to temperatures above 110 degrees and as low as 20. It may not produce the sharpest and brightest 4K display as compared to more popular brand names but if you are looking for a low cost display, I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV, Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL makes a great television with a phenomenal picture. The incorporation of Roku makes it easy to use and an even better deal.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Very good tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome tv. Just sometimes the tv doesnt pick up the signal from remote control and I have to hit the same button like 3 times

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv as a gift for a friend. It had a great picture at a great price. Needless to say she was very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at a great value! Really can’t beat the price for this kind of UHD picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great Tv for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great purchase! Love the large 55’ pic

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning 4K visuals with an excellent Roku streaming service. Best value for the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    value and price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value and price and 6 month int free remote needs to have light so you see at night

    I would recommend this to a friend