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Customer Ratings & Reviews

Your price for this item is $398.99
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The comparable value price is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 867 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 55" Class 5 Series LED 4K UHD Smart Roku TV. Many customers commented on the great picture quality and that it was a great choice at a great price. Some customers, however, were disappointed with the remote control and screen mirroring capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 867 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great Delivery Service. This purchase from beginning to end is a model for others to follow!! Ed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great for an extra one around the house. Only complaint is that in low contrast scenes, there are thick gray bars coming up from the bottom of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bout it it was curbside pickup only. Went very smoothly. Tv was easy to set up and is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TCL is like TLC,

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and playing online. Not the best for watching films - but a fraction of the cost of other TV's, this guy is a beast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K HDR For a Great Deal!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this TV for some time now and it's been just wonderful for enjoying 4K HDR content!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Roku TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom. She loves it! Now she just use one remote for streaming/watching TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a pretty phat TV for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV a lot. I have my Xbox One X hooked up to it and the graphics are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a great display has everything I need a must buy delivery was super will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not know about this TV, GREAT TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought this TV for my sons room and he loves it. Has all the preloaded Apps and is a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the Roku app in my phone I have wireless headphones that allow me to watch TV while the wife sleeps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a failing LCD for my Mom. Even she commented on how good Dolby Vision looks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT INSTALL AND DELIVERY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek was efficient and quick, He knew what he was doing and got the job done in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice affordable option for a 4k tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen. I have 2 of them, one for my son's PS4 and another in my leaving room. No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. ROKU is one of the best and easiest smart platforms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Budget TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality and options are good for a budget line. Limited remote. Given as a gift to FIL; he has no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV and we purchased the sound bar at the same time. Great visual and audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love TCL.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these. And one 6 series for my bedroom. Quality for price is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the tv it’s great quality! Had it almost 2 months now & no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way more tv than your paying for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 240 motion rate is real brilliant display recommend to any one on a budget or not

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I loved this TV. Amazing picture very crisp. But the love soon went away. Shortly after buying this. Started to have a real problem. I would turn the TV on. The red screen would load. Then cut to live TV. But then freeze all time. TV flickers a few times but just stays on a red screen. Have to unplug and plug it back in. But I was like well good thing I purchased this from best buy. That a joke in it self. No help call manufactured they tell me. At this point tv less then two months old. Call tcl no luck. Can't reach anyone. So I send email no help. Avoid best buy for tvs. They could care less to help you. Now I'm looking for a new TV this issue is getting worse.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dobb1979,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support