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Customer Ratings & Reviews

Your price for this item is $398.99
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The comparable value price is $419.99

Customer reviews

Rating 4.6 out of 5 stars with 867 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, price, and easy setup of the 55" Class 5 Series LED 4K UHD Smart Roku TV. Many customers commented on the great picture quality and that it was a great choice at a great price. Some customers, however, were disappointed with the remote control and screen mirroring capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 867 reviews
  • Rated 4 out of 5 stars

    amazing tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best tv sets I have ever purchased. i am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exercise

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TCL TV brand. Their 6 series is by far the best valued 4K TV but the 5 Series is also very good at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’re happy about it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my daughter! And she’s enjoying! We’re happy about the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture clarity is great. Easy to install & connect to cable. Price is right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television was a great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for relative. The quality of the screen is extremely good, especially for the price. They are enjoying this present.

    I would recommend this to a friend
  • Pros mentioned:
    Roku

    Rated 3 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice tv for a kid's room and game room it would work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture clarity. Friends love coming over to watch the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and great price at Best Buy. Really like the Roku interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recomendaddo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TCL - Televisor inteligente Roku LED 4K UHD serie Clase 5 de 55 ". excelente tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HDMI port fails after 2 weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would caution that the HDMI 1 failed after < 3 weeks. If you expect to have all 4 forever.. well no. Best Buy would not do anything after 2 weeks - sent me to TCL. The TV is good so far except for this..We like the unit but I expect to have "all" the features I paid for (4 HDMI ports) May not buy from Best Buy ever again - we'll see what TCL does (probably nothing)

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv! My family uses it primarily for video games/entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really noice for the proice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good TV, ma old TV dun broked and I needed a new ones and I got dis won

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was a big help to me when I get my TV and I appreciate them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good tv for the price. Motion is good, responce time for gaming is good, only its hdr is bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Like I Expect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pourchased this tv for the value and clarity, it has accomplished both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied great price. Delivery guys were very professional and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and can’t beat the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K tv for around $300? Can’t beat that price and an amazing tv as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable budget tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond my expectations. Arrived in 1 day by professionals. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy...this will not be my last time buying this product (TCL)...

    I would recommend this to a friend