Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Os
Rated 5 out of 5 stars
GREAT TV FOR THE MONEY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is incredible. I would strong recommend purchasing this. For the quality you're getting it's easily worth $1k. I will be honest and state that the OS is a bit buggy, but a quick reset every now and again is well worth the price tag. This TV upscales my Switch flawlessly. It does a great job with HDR on Netflix. If you don't believe me go watch the newest season of You or The Money Heist. It handles sports crisply and smooth like butter. I am overly impressed with sports as I am a huge critic when it comes to watching and seeing choppy movement. Hockey is one of the fastest sports to watch on a TV and this TV does a phenomenal job keeping up. 100% would recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kylevwal7,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Picture quality, Price
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has great picture quality and brightness. Sound is decent but will be buying a soundbar to go with it. Not sure how this would compare with the next model down but the price was good enough for me.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 6 Series is a serious jump in quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL TVs in general are great values, and it's definately worth going to the 6 series if you can swing it The colors and particularly the depth of the picture is top notch Bonus was the sound when connected to stereo system jumped up dramatically from the former 4 series that was replaced
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
4 out of 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better quality than even more expensive or "brand" TV's. Great quality for the price
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi SamuelD,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Gaming
Rated 5 out of 5 stars
Fantastic for gaming!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and specs. Haven’t had an issue. Gaming has no tearing and hits 120 fps
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally got a Hisense u6h and after 3 tvs having earc issues I bought the TCL series 646 and it's an awesome TV with zero earc problems and an great picture...even without a soundbar it sounds very good.
I would recommend this to a friend - Pros mentioned:Price
Rated 3 out of 5 stars
Good for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was good for the price. However, after one year, the internal display went out and no longer works. I have been very gentle to this TV and it has only been moved once. Definitely not going to last more than a few years, but if you need something that has decent specs for a cheap price, this one does the trick.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ZakkG,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Software
Rated 4 out of 5 stars
Great Tv besides remote and execution of inputs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great for most movies and games. I do notice some blooming and the backlight flashing between the borders of the screen in some content though. The Google operating system isn't the best but I was able to get my TV to stop having so many problems with it. What I did was went to settings; apps; special app access; energy optimization, and turned off the energy optimization for all streaming services and some others. Haven't had a problem since!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Harley,
Thank you for taking the time to provide your feedback. We are thrilled that you are enjoying your TV thus far!
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Top notch for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a fan of TCL since 2017 everything you have ever bought as impressed me. This one's no different. Having Toby Atmos for your TV helps when it comes to your ark. Highly recommend
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi HighTone,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Software
Rated 1 out of 5 stars
Beautiful TV / Terrible software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV picture itself looks fantastic, the Google Operating System is total garbage. The settings don't save, they keep reverting back to defaults, the aspect ratio changes mid show to fill the screen vs keeping the correct aspect which results in a stretched screen, apps force quit all time (read middle of a viewing experience it just goes back to the home screen), and sometimes the TV just totally bugs out (as pictured). It's a beautiful TV & picture hamstrung by terrible software. I'll be returning this back to BestBuy and getting the R635 instead, plus, with the Roku OS, you can pause livetv, google doesn't seem to care about livetv as that feature is missing, and the channel guide barely works.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jason,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, but somewhat difficult to understand how to manuver around. Also have to use tv remote for sound, etc. and cable remote for cable tv. Unable to picture aspect.on streaming
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
TCL value is top tier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price to value proposition makes this an excellent purchase. It isnt a super premium set, but impossible to beat for the money. Android TV is the way to go and the buildt in speaker is more than good enough for a bedroom or smaller living room set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Dark Room Picture; Very Pleased.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TCL 6 series as a bedroom TV. The picture is magnificent in a dark room (I bought it during Winter -- I haven't had the chance to watch this TV during daylight).
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi LeeR,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Its a good, basic smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and connect. Decent pucture and strong sound. Was also not hard to get forestick running on this tv.
I would recommend this to a friend - Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Great for gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome paired with xbox series x. Able to utilize the 120hz 4k. The downside, it doesn’t work well with Sony PS5. I can only get 60hz. The only game is able to activate the 120hz is Fortnite.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JRCordz,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Best Affordable Gaming TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best entry level gaming TV there is on the market today! I don’t make purchases flippantly but I recently purchased an Xbox One X which is known for its performance and quality. I was faced with a problem - if I kept my old TV then I would be unable to enjoy all the features of the new Xbox. I checked online for deals and I was on the hunt for two main things: 1. Affordable 2. Had to handle my Xbox and specifically the 120fps so I could game at max performance. I found both of those things in this TV. It was the only affordable option out there to run my Xbox at peak performance and I purchased it. I’ve enjoyed it ever since!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solid purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv. Fantastic quality. Iv had it for one year no issues
I would recommend this to a friend Rated 5 out of 5 stars
TCL DID IT AGAIN
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second TCL The first was the 2020 5 series. That tv was good but this with its mini led back light is so mich better. The contrast is phenomenal. The color reproduction without calibration is great as well. I also like the slim remote with multiple buttons for apps. The rest is laid out somple and with minimal buttons to control everything. I especially like the volume control on the side of the remote. The best part for me is Google TV. I dont pay for regular cable and rely solely on streaming services and this doesn’t disappoint with the amount of available apps and is by far the fastest operating system ive ised in a tv to date.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Ejames,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent value in 2023.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looks fantastic. Bright and colorful. It has support for the current generation of consoles. The build quality genuinely suprised me. This tv appears to be an excellent value. At least for me. Would recommend highly.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Rated 4 out of 5 stars
Almost great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this after 55R635 blew its power board. Slightly better picture quality, with the ability to do more granular controls. However the implementation of Google TV is still kind of a hot mess. CEC controls are not really functional unless you like the tv telling an av receiver to continually cycle thru inputs every time you go to the settings menu. Annoying, but livable once you disable the CEC. Overall though it’s a good tv for the money and hopefully they get the software worked out in a future update.
I would recommend this to a friendBrand response from TCLExpert
Posted .Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Joseph
TCL Customer Support




















