Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, and excellent sound quality. I got the TV for 400$ before tax, and I think it's an excellent value for the TV. It's a google TV so that's a big positive.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ShahriarHossain,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:GamingCons mentioned:Os
Rated 3 out of 5 stars
Great for gaming, bad OS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a ton of research I purchased the 55” with pretty high hopes (a month too soon considering the $250 price drop but that’s besides the point). First I’ll say it’s excellent for gaming (PS5), which was a big factor for me so that’s a huge plus. Without getting into all the specifics, the OS is just a buggy mess. I’m usually pretty tolerant of that stuff so it’s saying something that I’m bothering to complain publicly. Maybe that’s Google’s fault rather than TCL’s but playing the blame game doesn’t help me any. Aside from the bugs there’s a ton of calibration settings, which would be nice but I can’t find any information anywhere on how to use them optimally (or at all in some cases). I’d take a shot with the iPQ app if I had access to it but from what I’ve read that’s only an option on certain Androids and I only have iPhones. I knew a GoogleTV would obviously cater to Android users but didn’t expect they’d lock me out of my best chance of decent calibration (unless I’m somehow misunderstanding this but again, there’s a severe lack of information available on this tv. I purchased it thinking it was going to be pretty popular and well covered online or at least better explained by TCL). Sound quality is also not great and pretty inconsistent at times but I half expected that and planned on sound bar shopping anyways. All that being said, at the current sale price it might be worth the aggravation but unfortunately I wouldn’t recommend paying $1k for it in it’s current state.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JonG,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience.
At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.
Your television should update automatically, but if you would like to ensure you have the most recent software, visit go.tcl.com/gtv-swup to view step-by-step instructions on how to easily perform an update. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Joyce
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
R646
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Upraded from a. Regular LED back lit. Picture is beautiful, blacks are so much better than what I use use to. I was amazed with the sound it's actually pretty decent and not tinny. Love the Google integration as well.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with good quality, nice sound effect and easy installations
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV for a Cheap Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I was unsure about the purchase of this TV after reading some of the reviews of this product. But I can now say that this TV is fantastic. After 2 months of use I have had zero issues, the picture is great and no bugs.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for the price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale/clearance. Great value for the price. Sound quality is awesome. Google tv is great!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Jmessinger,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Software
Rated 4 out of 5 stars
ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love almost everything about this tv. Prefer Roku over Google OS. That’s why the 4 stars instead of 5.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi hrhh,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 55R646 QLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome. The picture is bright and crisp. The setup is simple and quick. I would recommend this TV to anyone interested in a 55" TV. Thanks Best Buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went threw 5 tv before I settled with this one it has amazing picture quality and even quality build frame your wont be disappointed with this tv like all tv play with the picture setting an you be amazed for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solid purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv. Fantastic quality. Iv had it for one year no issues
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great T.V. fast delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T.V. was delivered fast and undamaged. I love the picture on this. So vibrant and smooth. Its almost too good takes getting used to if upgrading from older t.v.
I would recommend this to a friend - Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Refresh Rate and Free Sync
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for it's price, mainly bought it for the ability of fast refresh rate and free sync both of which works just fine. Mainly use it to play games hooked up to the computer or switch.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Software
Rated 5 out of 5 stars
Excellent, High Value TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a High Value purchase. The picture is stunning! I purchased this model after watching the 2020 Series 6 model for many months. I went with this one because it has Google TV which for me offers more streaming sites than the ROKU model, namely HBO Max. The operating system works quickly and is very responsive. I also have an Android Sony Bravia and this system responds faster than the Sony system. I have had one occasion where I had to reboot the TV because the system froze, but I don't think that is a major problem. Excellent picture, good sound wo a sound bar, android operating system - all at an affordable price. Well done TCL!
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Blew me away!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store with the intentions of buying a Samsung, Sony, or LG tv because my Sharp Roku tv died after 4 years. However after comparing specs and looking at the TVs I found that this TCL was the best without comparison. It’s refresh rate was great for gaming the picture quality is just as good as other brands and the sale price made it an obvious choice. The only thing I would like to see changed is the remote is a bit smaller for my liking. Other than that it is a great TV!
I would recommend this to a friend Rated 5 out of 5 stars
Rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve had loved it. Had some technical issue here and there but just plug back in and should work
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Easy Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had absolutely no problems with this TV, picture is beautiful and crisp. Well worth the money
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
New Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great the size is perfect and most of all it looks great where it is sitting at in our house. Change of brand and it is going great so far
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CarolinaP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Brightness, Gaming, Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Picture looks great. Colors really pop. Gaming on PS5 and Xbox Series X is great. The 2 HDMI 2.1 ports allowing 4k at 120hz really sold me on this tv and it's been great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Would buy again
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, great picture, audio and app selection.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great tv for great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price. Using it in the man cave for sports and movies. Nice size and fits nicely with the Best Buy tv mount for the corner of the room.
I would recommend this to a friend




















