Customer Ratings & Reviews
- Model:
- 55R646
- SKU:
- 6470273
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for the price. I was going to buy an oled put the price was a lot higher compare to this tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got unlucky and got a defective one. I hooked my ps5 to it and for the 2-3 min the screen stayed on, the picture looked beautiful. After that, my tv would make crackling pop noises and my screen would turn black for a few seconds and shuts down. I tried using the streaming apps also and they would last about 5-10 min before the tv restarts itself. I spent a whole day reading forums trying to troubleshoot the problem and nothing worked. I tried everything from turning certain features on/off, factory reset/hard reset, to using a different power cord. The only thing i can think of is a bad power supply. Still deciding if i want to exchange for another one or just get a refund. Seems like quality control is a big issue and I don't want to go through this problem again. Also, I ordered this tv online for delivery and it seems best buy doesn't do return shipping for 55 inch or smaller tvs. I have a small 2 door coupe...now i have to bother someone to help me bring it back to a store.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Johnny,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Pleased with purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Had an issue with the remote after 3 weeks. Contacted customer service and they sent out a new one with no problem.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Sulupop,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far and that we were able to assist you with your remote! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful image quality with great contrast; deep, dark blacks and brilliant whites. Surprisingly capable internal speakers, too.
I would recommend this to a friend - Pros mentioned:Refresh rate
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is one of the best value TVs there is. It comes at a great price with the features especially gaming features that come with the tv such as 120hz, Dolby vision etc.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Elijah,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
Awesome TV
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolulty great TV amazing specs fast quick Black levels are amazing as well. I wouldn't recommend gaming because of input lag but great TV for entertainment.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Raekuan,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Software
Excellent, High Value TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a High Value purchase. The picture is stunning! I purchased this model after watching the 2020 Series 6 model for many months. I went with this one because it has Google TV which for me offers more streaming sites than the ROKU model, namely HBO Max. The operating system works quickly and is very responsive. I also have an Android Sony Bravia and this system responds faster than the Sony system. I have had one occasion where I had to reboot the TV because the system froze, but I don't think that is a major problem. Excellent picture, good sound wo a sound bar, android operating system - all at an affordable price. Well done TCL!
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
Blew me away!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store with the intentions of buying a Samsung, Sony, or LG tv because my Sharp Roku tv died after 4 years. However after comparing specs and looking at the TVs I found that this TCL was the best without comparison. It’s refresh rate was great for gaming the picture quality is just as good as other brands and the sale price made it an obvious choice. The only thing I would like to see changed is the remote is a bit smaller for my liking. Other than that it is a great TV!
I would recommend this to a friend - Pros mentioned:Brightness, Gaming, Picture quality
Great tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Picture looks great. Colors really pop. Gaming on PS5 and Xbox Series X is great. The 2 HDMI 2.1 ports allowing 4k at 120hz really sold me on this tv and it's been great.
I would recommend this to a friend Great for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv very light and easy to use. Easy to connect to soundbar and subwoofer and the settings and menu are very easy to use
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi AniOakley,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Great 4K 120Hz TV at great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've had yet and didn't kill my wallet. Would definitely stick with this line.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MattM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV excellent and picture quality. I have owned this TV for a few years and love it!
I would recommend this to a friend - Pros mentioned:Picture quality
Outdoor TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for my lanai. Great picture, Excellent sound levels
I would recommend this to a friend - Pros mentioned:Picture quality
Happy with this purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trusted my son to do his search and he picked this TV and we are happy with this purchase same quality as expensive brands.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Erin,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Gaming
TCL - 55" Class 6-Series Mini-LED QLED - Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for Gaming, Watching Movies at Night with automatic brightness adjustment.
I would recommend this to a friend - Pros mentioned:Refresh rate
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good tv. Able to run 120hz as a tv with a great price. One of my greatest purchases
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi YoriamsM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Price
Price is right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is Perfect for the price. Only thing that was missing was the stand.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CorO,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Don't let the price fool you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I have ever made. Quality picture and sound that rivals Don't and Samsung TVs. Don't be swayed by the lie price, this TV is up there with the best.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image and sound quality are great for the size of the TV. Great vivid and sharp color details
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ngster,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Refresh rate
DEF WORTH THE BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price - this is a no brainer // use this for gaming and streaming at 120 hz without breaking my pockets trying to get a Sony TV.
I would recommend this to a friend