Customer Ratings & Reviews
- Model:
- 55R646
- |
- SKU:
- 6470273
Customer reviews
Rating 4.3 out of 5 stars with 1149 reviews
(1,149 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 55" Class 6-Series Mini-LED QLED 4K UHD Smart Google TV very favorably for its picture quality, refresh rate, and ease of use, with many praising the brightness, black levels, and HDR capabilities. However, some users have reported issues with the software and operating system, experiencing occasional lag or glitches. The remote control also received mixed reviews, with some finding it subpar. Overall, the television's strong visual performance is often offset by software-related frustrations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Gets brighter than you want. Games look good movies look good sports look good.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi CarlP,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best picture l have seen. It compare to the really expensive tb
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi TheodoreM,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Very aurprised at the quality !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is awesome and a steal at $400. 120hz ensures my son’s Series X run amazing.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi OZ1973,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL 6 series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv. Really nice picture and high quality. Sound is great too. Recommended!
I would recommend this to a friend - Pros mentioned:Gaming, Picture quality
Rated 5 out of 5 stars
Best bang for your back by far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you're looking for the best picture quality for everything especially next gen gaming (I have a series X) this is the TV to get!! Even the boost in quality for Directv is insane as Im watching the NCAA tourney on it as we speak. Only issue is I have had to restart it 2 xs in the 3 weeks I had it but Im sure with more updates to google tv that will fix itself as still for 700 bucks you wont find a better deal on a tv period...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great, but not for me due to ARC issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know whether to give this a 5 star review or a 3 star review, so I split the difference and went with 4. The TV at its price in the market would easily be a 5 star if it worked seemlessly almost all of the time. However, it just doesn't, at least not with my Anthem MRX 710 receiver. I can watch a whole movie without issue, and then another half way through, again with no issue at all. Then out of nowhere I will lose ARC connection which causes the movie to stop and go back to the launch page. About 30 seconds later ARC returns and I can continue, but usually only for a few minutes before it happens again. I switched back to my Sony A8G OLED and will just minimize the usage as a computer monitor which is why I tried to switch. I have until 2/21 to return this, but I am pretty sure that is what I will do. Maybe it would work better with a newer receiver, but I am not switching receivers, so I think the TV will take the fall. FYI, I rated the sound quality as a 5, but this is grading against other TVs, I still would never use this without a sound system or at least a soundbar.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ParadigmMR2,
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience with your receiver. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
Good image quality, great for games
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, I've been using for 1 year playing video game with a 120hz feature and watching movies. The only thing that I don't like so much, is the Operation System...it's freeze sometimes.
I would recommend this to a friend- Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Great Tv! 120hz!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tc nice colors and ofcourse the 120Hz for My ps5 & xbox series x
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Bp117,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Budget Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the sale price, this was perfect. Great image and features. Hopefully, this lasts.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi RDizzle,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great features at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I eventually paid the extra bucks for the higher end TCL 6 series 55 inch (over the 4 or 5 series) for our master bedroom, primarily based on all of the many tech expert reviews out there touting the quality of this particular series and also because Best Buy had such a great sale going on. I was very already happy that TCL had now gone with the good decision to offer a TV utilizing the relatively new Google TV platform. I've soured on some of the recent decisions that Roku has been making and had already added on Google TV dongles to my other TVs. So buying a tv with Google TV built in was a huge plus. Many of the more negative reviews appear to be solely about the platform? I also added on an inexpensive TCL sound bar that utilizes Dolby Atmos and works quite nicely in a relatively smaller room. What WAS an almost immediate downer (and I was considering taking it back) was that it was disconnecting from wifi everyday. From what I deduced from the internet it was an issue only for those using Xfinity modem/routers. It was simple enough to go into the settings to forget my wifi and then reconnect, but it was a minor annoyance. The great news is that TCL came through (a couple of days ago) with a software fix, and I am now extremely happy with my buy!
I would recommend this to a friend - Pros mentioned:Refresh rate
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a very good TV for the price. Refresh rate is excellent for my gaming household.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JazmyneS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very good for the price and the sound is excellent! Overall a great TV!
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi MarioG,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and value. Picture quality comprobable to higher priced televisions
I would recommend this to a friend - Pros mentioned:Refresh rate
Rated 5 out of 5 stars
TCL
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good value for the money 120 hz refresh rate
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Zackgad,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for a great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. Installation was easy. Menus/functions are a bit confusing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv good quality for the price. Recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a great picture and quality is hard to beat for price. Only downside is the Google smart interface is not as intuitive as others.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Frustrating
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, when displaying. Infrequently the screen shuts off unannounced and will not come back on unless you unplug, then plug in the TV again.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tcl tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing great picture and the sound is so clear out of this world
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TCL MINI OLED QLED TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! Picture quality and build of this tv is a great deal.
I would recommend this to a friend